We traveled with a toddler and the property itself was very nice. The two gentleman working the front desk were also very nice to us. However, there was definitely a service inequality with those who were Italian. The staff would stop mid conversation with us to help non-Americans. The cleaning maids only cleaned out trash once a day even though there were only a few occupied rooms while the other rooms were looked after over ours. The maid smoked while coming to the rooms so the front patio was unusable for our toddler. People smoke all over the walkways, lobby and in front of the rooms and of course in their own rooms. Our room, had a leaking jetted tub that flooded our whole room. The living room table made of glass broke when the room service came in and used it to place the food. Our fridge started leaking water all over our kids bag the morning we were leaving. Breakfast was the same everyday. The food selection to order is limited and they try to get you to do a wine tasting experience. The grounds are beautiful with a small farm, animals like bunnies, peacocks, chickens and turtles our daughter loved. We walked the horse stables and picked oranges from the trees on the property which was great. The place is geared to couples and not families in terms of rooms and the type of people who come to stay.
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