Hotel Superior Prague

Notre séjour s’est bien déroulé, cependant nous entendons les personnes parler dans d’autres chambres, un manque d’insonorisation dans les chambres. Sinon le reste était super !

2人部屋でしたがエクストラベッドが二つあり荷物としてもも広げやすかったです。また、朝ごはんも様々な種類があり満足できました。

環境很棒！周圍交通還算方便。服務員挺好的，但早餐沒什麼東西可以吃。晚上打電話到前台的時候態度不太好。

Po zameldowaniu okazało się, że w garażu podziemnym nie ma miejsca na mój samochód za który musiałem zapłacić normalną cenę jakby stał pod ziemią. Byłem zmuszony zaparkować samochód na ulicy (urwał się błotnik - za szkody nie odpowiadam). Przed wyjazdem zarezerwowałem pokój 4-osobowy (2 osoby dorosłe + 2 dzieci). Po wejściu do pokoju zobaczyłem trzy pojedyncze łóżka (dwa zsunięte i jedno oddzielne). Temperatura w pomieszczeniu przekraczała 25 stopni, a klimatyzacja nie dawała się schłodzić poniżej 24 stopni. Moje dzieci były zmęczone podwyższoną temperaturą. Wieczorem chciałem włączyć telewizor, ale antena była uszkodzona. Zgłosiłem usterkę w recepcji, jednak przez 2 dni nikt nie naprawiał telewizora. Rano chciałem wziąć prysznic, ale nie było ciepłej wody lub w ogóle jej nie było. Następnego ranka to samo. Ciepła woda była dostępna po południu i wieczorem. Zepsuty przycisk do toalety. Zepsuta główka prysznica. Uszkodzona suszarka do włosów, guziki przyklejone taśmą klejącą! Poczułam się jak uchodźca z Ukrainy, dla którego przygotowano hostel. Hotel miał być trzygwiazdkowy, ale jak na stolice Czech zasługuje na maksymalnie jedną gwiazdkę. Jestem zniesmaczony moim pobytem. Nigdy do niego nie wrócę! Nie polecam tego nikomu! Żądam zwrotu kosztów pobytu, gdyż zapłacona przeze mnie cena nie jest adekwatna do warunków jakie zaproponowano mi na Państwa stronie. Proszę o rozpatrzenie mojej reklamacji, szkoda mieszkać w takich warunkach w centrum czapki

Very nice hotel located not far from the centre of the city. Very clean and housekeeping was of high standard. They had two breakfast rooms ( one on the ground floor and one on the -1 floor ( I prefer the one on the ground floor as you had better choices than the downstairs one. Overall I highly recommend the hotel

Would recommend this hotel, it’s clean, functional comfortable rooms and in a good location. We also had an unexpectedly great view from our room on the sixth floor!! Myself and my partner walked from this hotel to the old town, across Charles bridge and into lesser town quite easily from here so was a good base. Check in and out easy. There is a lovely garden to sit in which is a lovely touch! The reason for 4 rather than 5 starts is the shower pressure was very very low in the mornings, but was fine in the evenings and the breakfast was very basic. However would stay here again for a good priced but nice stay in a good location in Prague :)

This hotel is rated a 3 star, but it was not up to this rating. It does not have a welcome feeling and is quite drab. Our room was just about adequate and again drab without any nice soft furnishings to brighten and afford comfort. Our bed was 2 singles pushed together and the duvets were single duvets which were too small and we got quite cold in the night. The wooden base was the cause of a few bangs on our legs. There was nowhere comfortable to sit and we had to relax on the bed to watch the TV. This was uncomfortable with a hard headboard and a floppy large pillow which would not prop up for better comfort. The bathroom was nicely decorated and modern but access into the room was difficult, and we are both small and slim. On the plus side it was all clean. Our overall experience felt like a youth hostel. Breakfast was not as good as we expected from the Hotel description but was adequate. The situation of the Hotel was reasonable if you are prepared for a good walk. The metro and buses were within reasonable access. I should have listened to my gut feeling before we left home, to upgrade. The staff were always pleasant and helpful.

Arrived at the hotel around midnight following a late flight. Receptionist couldn’t find our booking which was part of a package with British Airways holidays. It appeared that there was a booking that had been cancelled. We were then told the hotel was at full occupancy but they could accommodate us in their sister hotel if we paid the nightly room rate. It wasn’t what we wanted to do but given the time we had little choice. The following morning, we went back to the Superior and were given a room. Still haven’t found out what happened but between the hotel and BA, they managed to resolve the situation. The hotel itself, sadly does not live up to its name. There is not much Superior about it. That said it was clean and had the basics for a short stay. Our double room was two twin beds pushed together and it was pretty small. The shower head was broken in the bathroom but got fixed promptly after we informed reception. The location of the hotel is great. A short walk to Wenceslas Square, Old Town, Jewish Quarter and even the Castle is walkable. There is public transport available for those who don’t like walking although we never used it. We did however use Bolt, a ride share app similar to Uber but we found true rates much cheaper. The hotel has a small breakfast room with a small selection of hot and cold items. Tea, coffee and fruit juice are available also.

This was our first trip to Prague itscan amazing place. The hotel was very clean and warm, breakfast was varied with 2 breakfast rooms so plenty of room. It was within walking distance to Old Town, but metro station IP pavlova just down the road and a really cheap and regular service. We found a great place to eat at Johnny's pizza lovely food and reasonably priced. The only down side was no tea & coffee facilities or kettle to make a hot drink which we could have done with as it was very cold weather. So remember to take your own travel kettle etc.