Cloister Inn Hotel

My stay at the hotel started with very unwelcoming lady at the reception. There was city tax to pay and I had only cash because my Union Pay card didn’t work there. She told me to look for change because the banknote was 2000 CZK, I said that it was what I got at the ATM, then she told me to go outside to mini market I get change. I refused to do that because it was rainy outside and I was tired after 8 hours on the road, and then she started ignoring me without trying to solve the problem. My mom offered her to pay later when we get the change at the city and only after she gave me the room key. Terrible service!! The other thing is that there’s no toiletries such as toothpaste, toothbrush, shampoo (only all-in-one soap), slippers all of that you have to have your own. There’s no water provided and no kettle but you can borrow a kettle at the reception. There’s free coffee and tea ant the reception. There’s no enough sockets, you have to choose what you want to use a fridge, a lamp, a kettle or a phone charger, it makes your stay very inconvenient. Also want to say that I started at the corner room ant it was so dark. Breakfast is okay and can be changed for 10€ or 250CZK at the reception. Location is wonderful though.

Good location and price , old fashion building and furniture. Easy to reach from and to airport by Uber

It's a decent hotel with perfect location. Breakfast was fair enough but apart from that do not expect too much from the hotel staff. It's worth for money!

Location was simply amazing! We had no trouble walking to all major attractions and hotel provided breakfast and there’s coffee machine in the lobby (free) and vending machine that turned out to be convenient. As far as the room goes, it was fine. Relatively clean, spacious bathroom. Not a lot of place in the room itself and it’s bit old but still great for the price we payed in the middle of the summer. All in all decent hotel with great restaurants just outside and perfect location. Staff were friendly too and they speak English.

This is a super hotel with super hospitality and super food and drinks

Very good service. At 6:30 hotel gave us breakfast sacks. Ok.

Great location, steps away from most of the attractions, the hostel is cosy, affordable price, and most important thing is the staff is really helpful, I was forgot my eyedrop every day and the staff was patient enough to help me booked an appointment with the hospital, it's really recommended!

All needs are met