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29 czerwca 2023 r.
This hotel is nothing like it is described so please bear this in mind. The room should have had a fridge, it didn't, it should have had a hairdryer and iron, it didn't, it should have had a wardrobe (which one assumes you can hang up clothes in) it didn't, it had a cupboard instead. The bed was stained, the bathroom was dirty, there is a kettle, but no cup / spoon etc, so I had to borrow these. The breakfast is poor, in fact very poor. The TV has 2 music channels and that's it. The glass shelf is smashed off the wall in the bathroom. But, if that's not bad enough, there is the mo st vile large Czech lady behind the counter that is abusive if you complain, even in the nice way that I did. I explained to her that I need a fridge to keep milk cold (which I need for a stomach complaint) but she just shrugged her shoulders and went into the back office and refused to come out. The Guy on reception that could speak better English kept promising 'tomorrow' but by day 4 of a 5 day break I knew it was futile. I then complained to *********** and basically they didn't want to know either so it makes you wonder what they actually do for the cut of the payment. Shocking, avoid, and if the big Czech lady is on reception, just walk on by.
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