Bitacora Lanzarote Club

To już drugi raz, kiedy tu zatrzymaliśmy się i nie zawiedliśmy się. Lokalizacja jest fantastyczna, naprawdę blisko lotniska i głównej ulicy. Zakwaterowanie jest piękne, czyste i wygodne. Bar przy basenie jest świetny, fantastyczny wybór jedzenia i napojów, świetny stosunek jakości do ceny, a personel jest przemiły. Cały zespół recepcji jest tak uprzejmy, pomocny i przyjazny, że czuliśmy się mile widziani. Naprawdę przydatne jest to, że na miejscu jest supermarket. Gorąco polecam te apartamenty i na pewno wrócę.

Właśnie wróciłem do domu z mojej trzeciej wizyty w tym kompleksie w ciągu 3 lat i wrócę ponownie bardzo czysty personel zawsze pomocny i przynajmniej ten sam personel przez ostatnie 3 lata mnóstwo leżaków dobrej wielkości pokoje z basenem zostały teraz odnowione, nie wanny i prysznice Naprawdę nie mogę nic zarzucić temu miejscu. Przez cały czas, kiedy tu byłem, nigdy nie widziałem żadnego hałaśliwości, ale szczerze mówiąc, w tym roku często chodziliśmy na plażę, ale w nocy nie przeszkadza nam to, że jest zamykana na noc dla dodatkowego bezpieczeństwa Nie mogę wystarczająco polecić tego miejsca, nic dziwnego, że jest zajęte przez 98% roku.

Great value for money with clean functional rooms. Fairy good sleep quality with good curtains that keep out the light. You do experience the usual noise of people moving furniture 24/7. Great amount of sun loungers and availability every day. Very good supermarket on site. Be aware though this place is FULL of serious chain smokers so you cannot enter reception or bar area and supermarket from room/pool side without walking through the smoke and stink. Smoking at the pool while trying to disguise it and on balconies is common. You certainly cannot eat or drink on the terrace outside the bar if you are a non smoker. Hotel promotes smoking as it retails them in a prominent bar area

Everything perfect except for the cost (& state) of the WiFi. The WiFi was VERY poor & at €25 for the week, you’d expect it to be better. Room - couldn’t fault it, food - couldn’t fault it…. The staff are amazing, every aspect, bar, pool, reception. Hotel room cleaned every other day. If I had to gripe about anything, it would be the WiFi & the fact that a couple of people were robbed whilst we were there, so security probably could be better. Great location, only one big hill to navigate & if I can cope with it, most can. Overall, great 2 week stay, thank you

Stayed at Bitacora in August 2024 with my wife and daughter. First of all I must say the Bitacora is NOT on cardiac hill ! Yes it's located up the hill but incline isn't that bad when you get used to it and we found 3 or 4 different ways back to hotel. We had emailed ahead requesting an upper floor room as with us being 2 able bodied adults and a 15yr old we have no bother up and down stairs, but on arrival we were informed this wasn't possible , ok no problem. The room we were given was downstairs, clean and large enough for us but no privacy as veranda wide open to guests, no sun on veranda and a view of the pool , in fact rooms 104 to 120 have no sun at all and over the course of our stay we noticed ALL the 1st floor rooms were occupied by either young families who had to try and carry pushchairs,inflatables etc or elderly who struggled with the stairs. Now onto the sunbed wars , yes wars ! You have to queue from 8.30am for the pool to open anytime from 9am to 9.45am depending on the mood of the pool cleaner. My wife queued one morning and had to run and use the towels as Frisbees to get 3 sunbeds ! She said she never felt so embarrassed in her life , needless to say we only used pool twice in 10 days and went to beach instead. As usual sunbeds had towels on them all day and weren't used definitely needs policing. We brought this up with the gentleman on reception who informed us "it happens everywhere " no sir it doesn't. Been to PDC twice before and many other resorts on Europe over 20 years and never been as bad as here . May return to Bitacora at a quieter time of tear but definitely not in July/August there simply isn't enough sunbeds , we counted around 90 beds to over 100 rooms .

It was my first visit to this hotel and I will never return the hotel itself was not to bad but the restaurant & bar was terrible not the food or drink that was very good There was a certain member of bar staff with the name off Lisa she was so unprofessional in her work so so rude and came across very aggressive on certain occasions This kind of thing can certainly ruin parts of you’re holiday So if you’re planning a holiday to the bitacora please be warned about this lady