Relaxia Lanzaplaya

We arrived in the afternoon and the hotel looked so beautiful the pool looked amazing and the room was perfect for me and my partner we are staying for 10 days and i am already in love the sea view apartment is perfect the view looks over the hotel and then over the building you can see the beautiful sea and you can see the volcanos and you also have a view of another island the food is amazing and tastes lovely the breakfast lunch and dinner is delicious the hotel is nice clean and tidy the cleaning team clean your room 5 times a week and the island has lots of fun things near by right next to the towns strip of shops bars and restaurants and I will definitely be visiting again 100% a great holiday for the family or just you and your partner

Wonderful hotel! It was our second time visiting. I had a separate appartement from my parents. I'm a wheelchair user and this hotel is very wheelchair friendly. The disability rooms are very close near the pools, the restaurant and the elevator that goes to the reception. The staf are all super helpful! The first day we noticed that my new wheelchair doesn't fit underneath the tables of the restaurant any more. Having to lean forward caused me too much pain, so we asked for help from the restaurant manager (Abdel?) and we're able to solve the problem by extending the table with a large tray every time. He also let my mother take food for me to my room when I was bedbound due to a bad chronic illness day. Always asked how I was doing and if he could help me with something when he saw me. The rest of the restaurant staf is also very friendly and they are always working hard to make sure everyone has a good experience! Food was nice and they had theme nights like American night, asian night, Mexican night,.... Only thing that really could be better is the ice cream. It's always melted. Even when it comes straight from the kitchen, it's already soft. The animator Alex was incredible at making sure he learned to know most guests. Even knew almost everyone by name! He's very enthusiastic and energetic, which is needed. There are young people in the hotel, but especially outside of school holidays, the demographic is a little older and not always easy to get them to join the animation activities. But Alex was very good at this! The bar was also much more popular in the evening than when I first visited this hotel and this is again because of Alex his animation at the bar at night. He speaks multiple languages and clearly tries to learn more about the languages he doesn't speak easily and there music taste/culture. He goes above and beyond and was even often entertaining people outside of his working hours. The hotel is just 2 streets from the promenade with lots of shops, cafés and bars, which have very reasonable prices. And there are 2 supermarkets where you can easily buy everything you need if you didn't book all inclusive. We were a bit unlucky this year because the hotel airco broke the day before we arrived. Because the hotel is in an island, it was gonna take multiple days for replacement pieces to arrive. We always make sure to book an hotel with airco since I can't sleep in the heat and I need a lot of sleep because of my chronic illness. So it was a bummer that it didn't work this time (it is fixed now), but the hotel staff off course couldn't be blamed for this. They and the owner offert to move us to another hotel, but because I need the accessibility, that wasn't an option for me. So in stead the were very kind to upgrade my parents and I as a compensation and the owner had bought a ventilator for my room so I could sleep, which was incredibly kind and helpful. . The owner is very hands on and helpful. When the taxi company was

Hotel only 20 minutes from Airport by bus.you get dropped at road side then walk for 2 minutes to Hotel.check in ok.Hotel in a perfect location,3 minute walk to Beach,Strip,Spar,rooms clean,food was very nice,drinks and wine was ok,Pool Bar ok with plenty of sun-beds.there is not a entertainment Team,Alex is the man who gets u involved in Poole games,Darts,water fitness.entertainment on a night was ok,Alex gets involved on a night.Pool Bar closes at 11.00pm,would go back.

We have just returned from a three week stay at relaxia lanzaplaya. We had a lovely time its a very relaxing place to stay... staff are amazing especially alex the activities always smiling and laughing with everyone a credit to the hotel also the gentleman who served at the pool bar was very happy and polite.. We stayed all inclusive and the food was really good no complaints at all... The hotel is handy for the beach and bars... I only had one issue with the hotel... i personally think they should have a staff member at the entrance to the restaurant checking wristbands.. On numerous occasions I seen people with no wristbands going in plating up food and taking outside to eat at the poolside...Apart from that one issue i definitely would still recommend the relaxia lanzaplaya to family and friends

Just finished a 10 night stay in Relaxia Lanzaplaya on a B&B basis. Honestly, our party of 6 couldn't fault it in any way. Great location, plenty of onsite entertainment with Alex. Clean rooms, great buffet breakfast and brilliant facilities. Was here 20 years ago for our honeymoon and they left us a bottle of sparkling wine on our arrival for our anniversary.Already planning on coming back next summer.. ⭐⭐⭐⭐⭐

Wonderful hotel with large 1 bedroom apartment rooms. Very clean. Very friendly staff and food is amazing. Alex the animation guy made our holiday. He was so funny and entertained the whole pool area in his own. We actually belly laughed at him everyday.