Travelgmac
6 maja 2024 r.
The apaerment was filthy , our food was contaminated with ants , every morning we work up to bugs in the apartment . I had to spray insect repellent on the beds at night to stop getting bit . I got bitten on the face where the rim of my glasses sat, which left it uncomfortable until i could get treatment for it . I requested numerous times to be moved to be told no, we will get your apartment cleaned .Let me add that the apartment was not cleaned , I had to clean it myself . The mop, which was left in the apartment was filthy , I had to get bleech to clean the mop before i cleaned the apartment. We could not unpack the suitcases as the place was so dirty and infested . When i mentioned the food being contaminated with ants, I was told i should keep my foid in the fridge . The man on reception was so rude and unhelpfull as was the tui rep . This experience totally ruined our holiday I will go back to Lanzarote. I'm definitely not back to this place
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