NH Collection Quito Royal

I was there for the first time, doing a seminar for leaders in Buenas Nuevas Chrsitian Church, the experience at the hotel was great, specially the staff, front desk waiters in the restaurant. Everyone there was really attentive and helpful, the location is great too. Pastor Rey Leal Bell Gardens Christian Church

Buen Hotel NH 5*. Cómodo y seguro. Buen desayuno, buena atención

This hotel is an old hotel with very tight bathroom that has the toilet sandwich right beside the tub/shower. It kind of reminds me of cruise ships bathrooms. The area is very noisy at night with motorcycles buzzing up and down the roads as well as car horns and car alarms going off all night long. Also, while we are on the subject of noise, other residents get in the hallways and talk very loud. I strongly suggest you look around when you are booking in this area. I will say the staff are friendly and helpful

Very nice hotel with small gym. No pool. Very accomodating stall and very nice buffet. They did add to the cost for a third person which I do not think they should have done since I indicated that I will book a family room as we will have 3 persons. They still added to the cost when we checked in. Good hotel though, in a nice neighborhood of La Floresta. Diana and Gabriel are wonderful. They served us at the breakfast buffet and they are cheerful, friendly, and efficient.

I am happy to report that the previous reviews didn’t let me down. This is a modern fresh hotel, if you are looking for a “western” experience Then you will be comfortable staying here. The lobby is a nicely appointed, cool place to hang out with friends. In the afternoon you have complementary water & fruit along with coffee. The staff is friendly and eager to help you with your needs. Our room was large, modern, clean and comfortable. The bed was new, the mattress was comfortable, the climate control worked perfectly and was not noisy. The bathroom was clean, modern, and in our room anyway- separation between sink and toilette, which was nice. Breakfast was awesome, this was important for us, and I heavily relied on the reviews hoping for accuracy: they were correct. Plenty to choose from, from fresh fruit to hot food to pastries to olives and cheese to yogurt with oats/nuts to freshly prepared juices like carrot and kiwi ….really something for everyone. We were happy with our stay! We would be happy to return to this property again when we are back in Quito. --- Tips: 1) Supermaxi Supermarket next block over, they carry many imported items that you may find very useful during your stay in Quito. We bought our bottled water for our day trips and wine/beer for the evening, super convenient and I am grateful it was so close! 2) We ate at the Italian restaurant “Briciola” twice, it too is right around the block. Even though my home city in Italy is over 10,000km away; I was happy to have this in the neighborhood.

I really enjoyed my stay at the hotel. The staff was so nice and made my stay extremely comfortable. The area was safe and was centered in a great location next to other restaurants if you wanted something different than the restaurant on the property. They had a decent gym that had enough to get a work out in. The room was spacious and had all the essentials. The room service was great and great prices. I literally had no complaints and if I ever go back to Quito, I would return to the hotel.

Very friendly and efficient staff, very clean and well appointed rooms with fantastic views. The food was outstanding, excellent choice and always more than enough, well-done to the team, we'll be staying again.

Our small tour group styed at this hotel for 3 nights while exploring Quito. It's nowhere near the Old City but convenient to many things including a large grocery store within walking distance, a craft market and many banks. There was only one quirk with the room: it was set up so that the power was shut off unless you put your room card in the slot by the door. I'm a firm believe in not squandering resources by leaving a room with all the lights on and the A/C at an arctic setting but it also meant that anything plugged into charge did not charge when the room was vacant. Yes, I tried the travel hack of putting in a credit card instead. The maid pointedly took it out and tilted it a bit so that the power stayed off! Breakfast variety was amazing- I thought I'd dished up some yogurt and it was marshmallow cream (I should have realized it with cones nearby). Yogurt WAS available at another station. Overall a very good stay but I wish they'd find a way to keep the power to the outlets on when the room is vacant. Our tour guide recommended that we use the ATM in the Swissotel across the street- more private and people passing on the street won't see you. I HIGHLY recommend the jewelry shop in the Swissotel building (Ariu Studio, all pieces hand-made by a well-known indigenous jeweler whose very nice daughter runs the shop).

Friendly staff, comfortable beds, excellent breakfast. Very accommodating to hold our luggage after we had checked out since we were touring the city until 6pm