Gość
17 sierpnia 2023 r.
I highly recommend staying at the Carlota if you will be in Quito for a few days. The location is so close to many of the major sites in downtown, it is easy to walk to popular sites. We had to leave the Galapagos sooner than expected due to sickness. We weren't supposed to arrive in to Quito for a few more days. The Carlota accommodated our request to move up our dates which was a HUGE help even when they didn't have to, which was much appreciated. My family and I were greeted with the absolute best strawberry lemonades I've ever had. Unfortunately, only one man knows how to make these lemonades in the building and we couldn't get them replicated after he left... But they were amazing! The hotel was quiet, with very personalized services. We had dinner in the bistro which was lovely. I recommend doing that at least once. The staff was incredibly helpful, Even though we were trying change our flights to get home as fast as possible, they managed to make our stay in Quito very smooth and special, accommodating any request we had with grace and expediency. The room was super cool, We really enjoyed loft-style and it was perfect for our family with kids. We only had one minor inconvenience which involved a lack of hot water for a short amount of time. They sent up a special complementary treat for the delay which was no big deal and very thoughtful. The hotel is just beautiful, and the rooftop views of the city were amazing. I wish we could have stayed a few more nights.
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