Curious04777724045
14 czerwca 2024 r.
The Hampton Inn & Suites Raleigh Downtown provided an exceptional experience, with standout customer service that truly elevated the stay. The front desk staff member, though unnamed, was incredibly friendly, attentive, and focused on ensuring a seamless guest experience. Her assistance in booking a car service to the PNC concert venue was particularly helpful. The online check-in process was a first and proved to be convenient. The room itself was great, with the added convenience of being able to connect with your phone. While some noise from the train was audible on the 6th floor, it did not disrupt sleep at night. The location and top-notch customer service more than made up for any potential noise concerns. The breakfast offerings were also a highlight, contributing to an overall enjoyable stay. The combination of excellent amenities, prime location, and outstanding service makes this hotel a definite choice for future visits to Raleigh.
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