Hotele w Runcorn

Stayed as could not get trains home after Liverpool football match. Very convenient for station, made really welcome by friendly staff. Good location for exploring Cheshire and Merseyside. Pleased to have found this economical hideaway.

I'm currently staying at the hotel.i did stay here a number of years ago, and it was a good hotel then.i checked in and went to my room,it was quite dirty throughout. So i went to reception and asked to change to a cleaner room.I then looked at that,it was still dirty.back to reception, again try another room.it had a smell like an open sewer.so back again, at this point I asked to see the manager. What I need to point out is the reception staff and manager were very polite and friendly. I was told its an old building and during rain sometimes the drains back up and cause a smell.i explained the dirtiness of the rooms,stains on carpets and beds,peeling painted walls,and grime along surfaces, you could play noughts and crosses on the surfaces due to the amount of dust and grime.the remote controls were filthy.put you off picking one up.eventually I got a clean room.the manager took me to check it out herself. She was a nice lady who was doing what she could.after that I thought I'd watch a bit of TV.but all the channels had been programmed in the wrong way,just made it vert awkward to find a show.this morning at breakfast I went to restaurant and wanted a cup of coffee.went to machine and no cups,you have to ask to have one brought out.ok then.i ordered some pancakes of menu after 25 minutes 2 dried pancakes were brought out.ok ill have a glass of orange juice,lukewarm .the buffet,o asked for a gork as non at table ,a stained set of cutlery were provided to me.breakfast it's self was fine,no issues there.but overall breakfast experience a let down.at nearly £17 a head it should be better.though mine was part of the room rate.as you read through this review some parts may seem trivial ,possibly so.but it's the fact that when you add up all these small things it gives a overall bad experience. I have stayed a various holiday inns,and this isn't really up there.i was offered 2000 ihg reward points as a gesture from the manager. To put that into context,it costs around 20 000 points for a 1 night stay at a holiday inn. So really you can't do anything with 2000 points.a percentage of the bill would have been more appropriated.i think this hotel needs a major overall, and some of the staff retraining. The positives are the reception staff and manager.

We had 2/2 sleeplessnights, the bed had springs stuck in our backs in the first room, we then asked to change rooms, we were given a different room which the bed was slightly better. The second night we realised we had left something in the first room, it was an important part of my husbands cpap machine as he has sleep apnea. I went to ask at reception and they told me that housekeeping would of put it in lost property, I asked if I could look in lost property but the answer was “no” you will have to come back at 9 am the next morning. I tried to explain the importance as my husband can’t sleep without it as he stops breathing… the answer was still “no” so we had another sleepless night. I understand it was our fault for leaving this part in the first room but surely this wasn’t the first time this kind of thing had happened??? I felt it was a very unreasonable situation…. Surely someone other than the housekeeping staff would have had a key to lost property. We will not be staying at The Adelphi Hotel again. Regards Gill Sellars 1st room 676 2nd room 370

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.

So, to start with the main thing for me when I stay somewhere is the staff and service and this is why I'm rating this hotel 5* stayed for 3 nights with my mate and was blown away by the reception staff, friendly knowledgeable and nothing was too much trouble. I'm rubbish with Google maps so was always asking directions to things and everyone was really helpful. To the room, we stayed in the Yellow Submarine, massive room, biggest I've ever seen, a few little niggles but probably just me. A bin in the main room would be super handy as only a tiny one in the bathroom. My mate loved the jacuzzi bath but I prefer a shower and although the actual shower was fab I was like Bambi on ice in the tub, so much so I had to stand on a flannel, I know the jacuzzi is the main thing but some kind of shower mat would be handy as super slippery tub! Location was perfect, so central and despite being threshers week and a LFC international home game we were not disturbed by any late night noise at all. Thank you for a brilliant stay and would not hesitate to recommend this hotel

Came here on a bus tour trip. Taken immediately by how modern our bedroom was and the facilities. Also very clean. Had dinner which was excellent. We had pate and mackerel to start, sea bream for mains with potatoes and veg and dessert of cheesecake. All excellent and very well served. As my title suggests, the best hotel yet on a bus tour. Well recommended.

we came back from an event approx midnight. asked for 2 glasses of red wine at the bar. staff member offered us a number of bottles . we picked one, she opened it. then the duty manager turned up and said that this wine wasn’t available by the glass only by the bottle. ( which was £55) we explained that we were offered this option by the bar staff but he still said no. bar staff then had to put the cork back in the bottle. we asked how they could do that when it could only bought by the bottle and no customer would buy a bottle of wine that had already been opened. no change. out of courtesy to the bar staff we agreed to pick another red wine. turns out they only had one glass left of that one and no spares . therefore we ended up with our 3rd choice option. this all took 45mns from order to serve. some of the worst hotel service we have ever had.

Checked out this morning as I had an appointment at Liverpool Hospital, beds were very comfy and the Hotel was very welcoming, lovely fish aquarium in the lobby which was very fitting with the theme. Breakfast was great with very lovely food and lovely wait staff, in particular a lovely tall brown haired girl, I forgot to ask her name, stood and had a conversation with me then gave me directions to the hotel and offered to call my taxi for me. Would recommend to any weary travellers looking for a good nights sleep and a lovely cooked breakfast.

Centrally located within walking distance to the town centre, shopping centres, cinema’s, fast food outlets and free hotel parking located in the hotel grounds. The room was large, spacious and very clean. Well appointed with sound proofed windows and good block out curtains. The sleep quality was great as the room was so dark with the curtains shut and the room was so quiet. Super comfortable bed with lovely linens and nice pillows in a climate controlled room - bliss. The air conditioning worked really well, especially during UK’s heat wave. The room was equipped with everything that you could possibly need for a comfortable stay. Bathroom was very clean, good water pressure and thumbs up for environmentally bottled toiletries, which were very fragrant & lovely to use. Bathroom was well lit and had a decent hair dryer. Swimming pool & gym facilities were available, however you had to book a time-slot of when you wanted to use these facilities – which wasn’t an issue, you just had to be a little bit organised. Breakfast in the restaurant was fresh & plentiful, waitstaff were very polite and friendly. Bar was small and intimate with excellent bar service and a nice range of beverages to choose from. All the staff were fabulous and very accommodating. Faultless stay and we can’t wait to return.

Really lovely reception area, staff were great during book in, very helpful and friendly. Room was clean, spacious and warm. Just what we wanted for our one night stay. Didn't visit the bar or restaurant as was with my 12 year old Son but the menu looked excellent and the bar area looked pleasant. Plenty of nice flat car parking spaces. Would definitely visit again!