Hotele w Rye Brook

Came to Sonesta to rest the night after having a terrible day and my day immediately became better off of two interactions with the staff. Danaya and a bartender who I saw from 6-7pm. I was on line ready to check in with a down look on my face since I wasn’t able to return home after working a double at the hospital. As I go up to check in I’m greeted with this amazing energy, positive attitude, vibe and aura that can immediately make you smile after just a couple of sentences. This person is Danaya. She made my day so much better after just a small conversation. I did come back down later to drop my girlfriend off to her car and again me and her both were greeted with the same energy that I had received a couple of hours earlier. I do believe that every job and every place deserves someone like Danaya! The amount of joy I received after checking in truly made my night so much better and I wish her all the best! I wish I had asked for the bartender’s name who made me a Caribbean rum punch! I sat down after speaking with Danaya who told me about happy hour, and ask the bartender for his favorite drink since I had just turned 21 a week/ 2 weeks ago. He immediately went to work on the first drink I’ve had out of the many I’ve had in this short time that I enjoyed. I’m not big on Alcohol since I’m just now exploring it but the one he had made for me was amazing. With his cheerful attitude and quickness of the drink I was definitely grateful for him being there! Wish him all the best also! The room was amazing and something not many people realize is how important it is to have such good water while showering. I feel like it’s always overlooked but my shower was fantastic here. The king sized bed I had was like sleeping and a cloud and the channels they had were great to watch. Tv was amazing and everything was clean. The window has an amazing view! This hotel is amazing. From the rooms, to the guest and to the staff that do their best to provide nothing but the best service you can receive. Any hotel can offer a bed to sleep on and a happy hour but none do it better than Sonesta! Thank you to all who work there and I wish you the best in life. And another personal thanks to Danaya, the bartender who served me, and to whoever cleaned my room before and after my stay! I wish nothing but great things for you guys! Please be safe and healthy! ————————————————————————————————— Wish I took more photos to show but the next time I come back I’ll make sure everyone can see the amazing room and service you are getting.

I'm sure that if you need a bed to sleep in, this place is fine. Do not have a situation or circumstance that requires manager assistance, forget it! I'm a travel nurse working for a nearby hospital. The night before my scheduled reservation, I tested positive for covid. I immediately contacted the hotel to let them know, and was old to forward my results to the managers email address, and they would refund my stay. I sent the results the next day and called to follow up a few days later. I was told the manager was out and to call in 2 days after 3pm. This happened several times for a few weeks before I actually received correspondence from the manager stating that I would need to contact Priceline to get the refund authorized. I immediately called them and they went through the same process with contacting the manager as I did. Eventually, she declined to give he refund. I hen escalated to the Better Business Bureau, and she chose not to respond to that either. I even attempted to reach back out via email thinking she may empathize with my situation and again, she chose not to respond at all. I'm disgusted at this behavior and will not choose them again.

I have stayed about 7 nights at this hotel, during 2 trips. I would like to compliment Jae-mone at the front desk for her help and kindness during my 2nd stay. The hotel is conveniently located near people I needed to visit. It is clean and most of the staff was helpful. However, the breakfasts were not replenished enough during the times there should have been food and what was available in the last half hour was nowhere near what was available early on. During my first trip I had no issues with the room but during the second trip there were, and although I requested help they were not fixed. People should be aware that this hotel is in a commercial area, there is no place to walk to if you need a pharmacy or a meal, except a brewery which looked great and featured food trucks. I felt perfectly safe there and will definitely return there.

Hotel health and facilities are good. Next to it is a shopping plaza. The air-conditioning outlet was a bit noisy, and the room was changed like this, and I ended up sleeping with earplugs. The black milo next door was noisy and smoked on the first night, the sound insulation was not very good and the smell of smoke reached my house. Relatively bad. Then the hotel's cleaning work is not 24 hours.

This hotel refused to offer the rate I booked online. Refused to believe that I work for the government. Spent 15 minutes in the back leaving me at the counter only to tell me they would not honour my rate. I'm a silver member. I've never had this issue before. I used the computer to book myself in at a hotel 20 minutes away only to have Joel then say he'd honour my rate plus give 2000 points??!! Why the change of heart?? I have never, ever been treated so poorly at a hotel. The lobby was crowded and it was humiliating. My loyalty to the Marriott brand is gone.

I booked three rooms for two nights. Changing the reservation to get rid of one night took an hour on the phone as they bounced me between central and the local hotel, and I never got a written change confirmation. My daughter had. a smoky room. In the middle of the night she screamed and banged on our door. An intruder, she said, had opened the door to the adjoining room. The phone didn't work, so we went to the front desk and the clerk did not call security, but decided that my daughter must be wrong and it must have been a refrigerator door banging. So, we had to wake up the other daughter to put the terrified daughter in her room. I asked the clerk for a refund and she promised the manager would call soon. He did not call until I posted the online review Hilton requested. Management refunded $80 (which was inadequate), but did not solve any of the problems for subsequent guests x. Hilton corporate refused to get involved. No fix for the refrigerator door. No check of whether the lock was picked. No cure for the smokey room. No followup on the reservation change problem. Contacting three ”team members” did little good , as they simply are not into meeting customers' expectations or solving problems so future guests will have a better experience.

With a stay at J House Greenwich in Riverside, you'll be within a 5-minute drive of Bush Holley House Museum and Putnam Cottage. This spa hotel is 14 mi (22.6 km) from Westchester County Center and 2.4 mi (3.9 km) from E. Gaynor Brennan Golf Course.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a fitness center and a seasonal outdoor pool. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon.Enjoy Italian cuisine at Tony's at the J House, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary continental breakfast is served daily.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Riverside? This hotel has 3401 square feet (316 square meters) of space consisting of conference space and meeting rooms.Make yourself at home in one of the 86 guestrooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Located in Chappaqua, Crabtree's Kittle House Restaurant & Inn is a 4-minute drive from Northern Westchester Hospital and 6 minutes from Grand Prix New York / Spins Bowl. This bed & breakfast is 14 mi (22.6 km) from Westchester County Center and 4.5 mi (7.2 km) from Jacob Burns Film Center Theater.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.Enjoy a meal at the restaurant, or stay in and take advantage of the bed & breakfast's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 9:00 AM to 10:30 AM.Featured amenities include a business center and multilingual staff. Planning an event in Chappaqua? This bed & breakfast has 400 square feet (37 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 14 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones and desks, and housekeeping is provided daily.