Badrutt's Palace Hotel St Moritz

Wow! Wow! Wow! Incredible experience ❤️ I’m in love and amazed. The food in the hotel all around the places is amazing. The service in the hotel is one of the best I’ve ever experienced, the views and the atmosphere… costs all the money, and I would definitely come again and again! Didn’t even won’t to get deeply into to the history of the hotel, because it won’t be enough to tell you have to see it definitely ❤️

I was not staying at the hotel, but following a dinner at their off premise restaurant Chesa Veglia I had an absolutely first class experience. The meal finished with a plate of wonderful chocolate truffles that was brought to the table. They were so good that I wanted to buy them so I went to the hotel the next day to inquire if they were for sale. The concierge asked me to wait while he summoned the pastry chef. After a short wait Stefan Gerber arrived and thanked me for complimenting his truffles, apologized that he didn't have nicer packaging and presented me with the gift of a full bag of truffles. As much as I offered to pay for them he politely refused and insisted that it was his pleasure. While The Palace may not appreciate me publicizing that their staff is giving things away, this is a sign of first class hospitality and a fantastic staff that is well trained. The pizza at Cheese Veglia is also excellent, so go there and don't miss the truffle at the end!

This past summer we returned to Badrutts Palace for our fourth time. In the past we had a wonderful time there and therefore were excited to return . Unfortunately we were not happy with our stay there. To start when we checked in with a confirmation from American express with the nightly price in US dollars we were told they would not honor it and charged us in Swiss francs instead-$130 more per night. At a cost of over $950 a night for a room in the summertime (Not peak season), we were given a tiny room which required an elevator then a walk down a long hallway and then a flight of stairs up to our room. Besides it being an extremely small room there was little storage requiring the use of luggage rack. With the luggage rack in place we could barely get by the bed causing me to trip over the bedspread when trying to get over to the window. We did request another room and were told if we were interested in an upgrade -which we were , we would be charged another $500/day which was over the going rate for that room. While I requested repeatedly to speak to the manager he only was available the day we checked out to speak to me at which point he took one day off our bill. He did reassure me he would take care of us upon our return, I just contacted him and his response did all possible to discourage us from returning (his response after listing some issues, "it might be challenging for us to provide the experience you are looking for. However, if you choose to stay with us again....) .!!!! Also be aware the "redone rooms" are done inexpensively on par with a 3 star not five star hotel.

My husband and I traveled from Australia to stay at Badrutt’s Palace Hotel, and it was an extraordinary experience. The staff’s warmth and impeccable service made us feel like royalty in a bygone era. The spa was a highlight, with an amazing massage that was pure bliss. Watching the snow fall from the cozy hotel was like being in a fairytale. Badrutt’s Palace is not just a hotel, but a destination that offers a unique blend of luxury, hospitality, and enchanting scenery. We left with unforgettable memories and a longing to return.

Amazing experience! Thanks to all the staff for making our stay so pleasurable. The location of the hotel is perfect and we had beautiful views over the frozen lake. We ate in a few of the restaurants, and they were all excellent. The breakfast buffet is fantastic. I particularly loved the fruit selection that was out of the ordinary. Try the different poached eggs with truffles if you stay. Delicious!

Can't get enough of this top hotel which as a travel advisor, is the best choice for luxury and hospitality. From the staff's over-the-top assistance and friendliness to the beautiful environment and central location, this is the place to be for pleasure or business. The food quality is very good and the Cigar lounge was happening and fun.

Badrutt's palace has an ambitious cocktail menu, yet the cocktails are sub-par. They are sometimes poorly prepared - too diluted, or served on ice when there should be no ice (like their Sazerac, for instance). Also the glassware is not worthy an establishment of this type: cheap, clunky glasses that really detract from the experience.

Mostly excellent service, except for the staff from the Grand Hall. After different activities, (skiing), not everybody wish to wait untill 19.30 PM for the oppening of the other restaurants, but the variety of food in the Grand Hall is limited and poor. Service in the Grand Hall is also poor and respectless.

What can one say about this classic hotel? Thanks that we have still some special places like Badrutt’sPalace! Feeling of past, very much connected with present! The best location in town! We were looked after tremendously well, thank you all staff , you have patience, style, kindness, you are one seamless team. I loved the music at breakfast, played fantastically by harpist, it set my mind for the day! I could go on and on, I do think you can feel how much I enjoyed. Thank you all. Ana