Village Pierre & Vacances Cap Esterel - Saint Raphaël Village

The views are amazing… and that’s all that is good about the hotel… the rooms are small and stuffy, no sun beds - expect a week of sitting on the floor. The lifeguards are fun sponges. Expect 7-8 enforcing your sun bathing. The shops refuse to refund or exchange faulty items… we purchased a faulty snorkel and the rude woman pretended to be a manager and despite me pointing out French consumer law, refused and was derogatory towards English people . They sell things in the shop that aren’t even allowed to be used in the pool. you are isolated here so no options but to use the overpriced run down facilities and shops. The entire pool area smells of sewage. A week of sitting on the grass. Don’t waste your money.

Lovely resort, however the complete inability to offer gluten free options in any of the restaurants ruined the whole experience. Despite saying gluten free in one restaurant chicken was served breaded, and all potato dishes always contained gluten, even the chips. Not sure if just this resort or whether France doesn’t cater for people with food intolerances but really spoilt the holiday.

Shaby apartment with loose door handles and mini-moo bathroom, ridiculously small for four (and meant for 5!) with a ‘bed’ on which it’s impossible to sleep without banging your head. Music from L’ecole du cirque nearby guaranteed until 23:00PM with no apologies: you can book activities with l’Ecole du cirque (making you think there is a kind of partnership between the two, so things like noise level can be negotiated) but when it comes to aforementioned noise level being way too high and going on while you try to sleep: “L’Ecole du cirque is independent and has nothing to do with Pierre et vacances”. What a joke!!!! There is no airco in the rooms either and if you try to sleep on your balcony to get some fresh air, be aware that your neighbours are allowed to speak until any time of the night and of course smoke (cigar included) as they wish! We’re in the 21st century but Pierre et Vacances has not yet integrated the concept of “No Noise after 23:00pm” and a no smoking policy on the balconies while creating smoking areas FAR from where people live and sleep. People and kids shout on the streets when going back to their accommodation at night, some hairs were found on two pillows when we arrived, music and entertainment is a must of the village until 23:00 (too bad if you have a migraine that night!). I was very nostalgic of Pierre et Vacances, which my parents booked to go skiing when I was a child. This experience has cured me of my nostalgia for good. Fortunately, the staff is friendly. That makes me feel a bit better. Ps: Pierre et Vacances please pass on this comment to L’Ecole du Cirque so that next year they may think of starting earlier…. And finish earlier too!!

I'll start with the positives: - I received a pre-stay phone call from the center to check in and see if I had any questions before my stay. Very nice gesture. - The settings are absolutely stunning with the centre located on a hill with the red Esterel mountains as backdrop and a fabulous view of the sea in front of the complex. - The pools are really nice with the heated pool being quite warm and the wave pool with its waterslide being a big hit with my daughter. Kudos also to the life guards for really being alert and taking their role seriously - The Mulan show that the entertainment crew had put together with staff from the different departments participating was impressive and much enjoyed both by myself and my daughter. Unfortunately the list of negatives is longer: - The apartments are very run down and in urgent need for refurbishing. I stayed in a sea view apartment for 5 people. The price we payed (250 EUR per night) was close to what we would have payed for a luxury hotel. Yet this accommodation had nothing luxury to it what so ever: - Our shower-room/toilet smelled strongly of moisture and the neon lighting was flickering. In addition the towels and sheets we received and which, I belive, once upon a time where supposed to be white, now had a grayish nuance and smelled the opposite of clean which made taking a shower and going to bed quite an unpleasant experience - In general the apartment was not very clean (hair in the shower etc) but while the apartment was ok-ish the common areas where very dirty with trash, balls of hair etc lying around in the hallways and gardens around the complex which further exacerbated the run-down and shoddy feel - We were woken up at 7h30 AM on the Saturday morning by a delivery truck delivering food to the restaurants in the complex while leaving the engine running for 25 min straight.. Now I can understand that deliveries need to happen but scheduling those at 7h30 AM, allowing the delivery truck to have the engin running and locating those deliveries just in front of where the apartment bedroom windows are located does not make for happy guests.. - Our apartment was on the ground floor and when I arrived it was impossible to lock the terrace door. Thankfully the complex sent repair service relatively quickly and, after about 30 min of repairs, they were able to fix the lock- but, since the doors were so old and run down, I had struggles with it throughout my stay. - On top of charging a price that way exceeds the quality of the accommodation I was also negatively surprised by learning that you also have to pay extra for pretty much all services that you'd usually take for granted as included when paying such a high price for accommodation (parking was 9-11 EUR per day and you also had to pay for sun-loungers by the pool - oh and of course the kids club cost extra..) All in all my impression of this place was (sadly) one were the guests are primarily seen as cash cows and where the objective is

Very noisy (we slept 5 hours per night) , smelly, the temperature of the water keep changing although we didnt use the tap Extremely expansive for what it is. The view of the site is exceptionnal though

Centre de vacances correcte mais beaucoup trop d escaliers pour accéder aux infrastructures. Logement petit pour plus de 2, terrasse inexploitable car moustiques et poussiéreuses. Obligation d avoir la CB pour certaines s activités et trop peut de transat gratuit pour les piscines. Très déçu du sejour

Pour une 1ère, agréablement surpris, endroit idyllique, le cadre, la vue, la propreté, l'accueil, le parking,  les restaurants aux alentours, la beauté des paysages de l'Esterel tout était parfait. La chambre avec vue mer vraiment  impeccable, très bonne literie, très  propre  pas de bruits, le petit déjeuner,  un régal , le buffet est copieux  le personnel sympathique  et de bons conseils... Les  2 piscines en dessous  de  l'hôtel impeccables, la piscine  ronde à  débordement à  bonne température 27°, et le must, une piscine à  vagues par intermittence, les emplacements terrasses  à l'ombre des oliviers forts agréables pour lire et se relaxer...possibilité  de prendre le petit train qui vous dépose à  la plage de galets du Dramont, le restaurant sur place "La plage de l'île d"or" est très bien et la vue est superbe. Nous conseillons sans  hésitation...

À fuir, ils cherchent toujours le moyen pour gratter plus de l’argent, ils annulent les réservations dès que il trouve quelqu’un qui est capable de payer plus.! Il annule le contrat sans raison. Je ne recommande pas la résidence au Cap Esterel Saint-Raphaël

Très joli village vacances. Nous étions au Hameau et avons apprécié notre appartement et l'emplacement sauf 2 matins où au moment du petit déjeuner à 8 h tonte juste autour de notre appartement 😅.. Sinon rien à dire équivalent aux descriptions données.