Hotel Point Loma

I booked a room, it looked okay on *******. When I arrived I was told my room is "over there, around the corner to the right." It was in an alleyway that looked super unsafe. Had a no tell motel vibe. The room was very small, not even a chair to sit in or small table but a huge dresser lol. the kitchenette lacked pans and silverware, glasses and cups. Basically, this room was nothing like what I saw in the add. So after 30 minutes I cancelled and left. I felt that I was mislead, that the location of the room was super sketch and knew that it was going to be an unenjoyable stay. I asked ******* to negotiate with the owners for a refund even if partial. Pt Loma Hotel refused any compensation even though I never stayed there. Moving forward, I will deal with with my credit card company. My advice, don't stay here even in a pinch and if you think it couldn't be that bad see for yourself before you pay. I would not have stayed in the room they gave me even if it was free.

I loved the staff and they were very accommodating. The room was clean and if u want to do a later check out they qill do thier best to make sure everything can be possible. The gueat on the top floor werent so much of a big help but it qill do. Probably get a room in the upstairs next time.

The room was decent. However, the staff tried to charge extra money for a deposit until I caught their malicious intent. The cleaning staff were friendly However management on property were not friendly.

Not bad except blanket is too thin and heater is not warm. It was too cold to sleep well at night. No hangers to hang a jacket or cloth.

Overall the property needs a face lift. There's good potential in making this hotel that small & quaint place to stay. The upstairs balcony can fit some outdoor furniture with outdoor lighting lamps. The room that I was in was large for one person, however, there was no closet, dresser, desk with chair to study. The lamp shade was missing its swivel , thus causing the shade to fall off. The bathroom definitely needs alot of improvement.

Hotel was close to the event we were attending. Manager Neil was very courteous and friendly. The front door was missing bottom weather*****ping so cold air can come in. Air conditioner was louder than normal it seemed and there was a lot of noise coming from neighbors and vehicles.-more than we were accustomed to.

Room has been totally renovated. A real nice small property with friendly staff. Clean room with full cable tv. Very impressed

Great rate, nice location, friendly front desk guy “Neal” and room is clean. I definitely stay here again in the future

Even though it stated that parking was included there was no parking available. I was traveling with my baby so I requested a non-smoking room, when we got the room it smelled like smoke and had cigarette burns in the sofa, when I asked to change rooms the staff told me that it used to be a smoking room but they could asure me that nobody had smoked there in the last 6 months…they didn’t let me change rooms.