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5 star

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Business travel

W San Francisco
4.3/5135 opinii

W San Francisco

South of Market San Francisco|North Beach w odległości 1.74km
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Zobacz opinie gości na temat hoteli w: San Francisco

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Stanford Court Hotel
4.6/5133 opinii
San Francisco Downtown
Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco
Royal Pacific Motor Inn
3.9/5103 opinii
San Francisco Downtown
Stayed for two nights, it's okay. I can't ask too much. I'm bringing my own toiletries. Most hotels don't provide mineral water. No, it's better in the location and free parking.
Executive Hotel Vintage Court
4.1/5108 opinii
San Francisco Downtown
Friendly desk staff. The building is old but the elevator is atmosphere and pretty. In the room I was a little worried about the air conditioning noise. I heard a little bit even though I was squeezed. San Francisco lacks parking space, but I had a good parking lot around the hotel, and the parking lot of the hotel affiliated parking lot was a bit expensive, but still (thanks to that) Efficiently, I could save as much money as I could. Best service beyond the shortcomings! Breakfast service. Really delicious ~~ ^^ And the hot water pressure was great ♡ I'm going to this hotel again.
Riu Plaza Fisherman's Wharf
4.5/557 opinii
Fisherman's Wharf
The hotel is in a great location, just minutes away by foot to Fisherman's Wharf. Lombard Street and Chinatown are both accessible by foot, as well as the trendy Russian Hill/Polk St area with many bars and restaurants. There are multiple rental car locations a few minutes walk away as well so that you can drive across the Golden Gate Bridge and go to the Battery Spencer Lookout or continue onwards to Sausalito and Muir Woods. Note that there are two wings of the building and we were placed in the wing separate from the main lobby and dining room, and the steps were not wheelchair accessible. The service and amenities are good, but we had a first floor room facing the street and it was quite noisy at times due to the poor noise isolation where you could hear people talking outside on the street quite clearly. Overall, the location was good and the value was quite high with breakfast being included (it was fine, nothing special).
San Remo Hotel
4.1/5107 opinii
North Beach
This is a special place, no doubt. Every room is individually decorated and provides some retro Mafia/ Italian style interior. Even the group bathrooms are really with such level of detail, especially with it‘s historic armatures. Extroadinary and droll antiques are displayed on all floor levels which makes this place very cosy with a shabby attitude. So what‘s the „cons“? I am generally a friend of shabby, but if shabby becomes tacky than this could become problematic. Some examples. Dust was spread all over the room including lamps, wardrobe, etc. Which led to the impression that my room has not seen professional cleaning for a while. The room was fitted with a carpet which best days were over since a couple of decades. The carpet in my room showed a number of stains, which were ideally referring to some good red wine, but I felt uncomfortable walking in the room without shoes on. Finally the bed linen also showed some stains and I detected black hair on the pillow. So the overall summary is that the stay could have been much cosier and comfortable due to the unique in- and exterior of charming San Remo, but tidiness is key! Another positive aspect to mention is the fantastic location as Fishermans Wharf, Lombard Street and Golden Gate Park can all be reached easily in a couple of minutes by foot. So I really don't know if I liked this place or not, also given the fact that San Remo is not a bargain... Make your own views...
Hilton San Francisco Financial District
4.1/571 opinii
San Francisco Downtown
Not far from metro and in Chinatown. The area is a bit dodgy at night though. Window curtains were quite dirty. But the bed is very comfortable and the view is great. I would stay again

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