The Ritz-Carlton Sanya, Yalong Bay

差評，入住當天大堂辦理入住，辦理人員一個入住辦理恨不得20分鐘。晚上洗漱，發現牙刷衹有一套，剃鬚套裝兩套，衞生間內紙巾是空盒，更離譜的是我們的入住房號和入住人都搞混了，至於後面掛房號的賬單，都掛在了其他人的房間號上！！！

The experience was very good as you would expect from the Ritz Carlton, and the front desk staff were very friendly and kind. The beach was also very nice. However, I did feel that for the price, there might have been better options in the area that were more worth it. Worth comparing a bit more if you are looking right now.

I had an excellent experience at Ritz Carlton Yalong Bay. I will recommend to anyone. Thanks to Zoey who did everything to make this stay smooth and enjoyable.

Amazing stay in the Ritz-Carlton. They provide everything you expect from a 5 stars hotel: great service, good food, amazing views and wonderful facilities. We will repeat 100%!!

Our butler, Niki, is very responsive and took care of us very well. Even in times of us having issues in our room, she resolved it totally in the same day. In addition, my kid likes the fun activities there. Thank you for everything during the stay.

Very nice Hotel, great location and a perfect room view pool directly at the pool, amazing. The beach is very close and the weather was great. Food is good. All in all, perfect. Will come back soon.

A beautiful resort with excellent service. Just be prepared to pay 5 star prices for food. Sands was the best value restaurant. Great gym

This was my second time staying at the Ritz and it was another amazing and relaxing trip! We booked the garden villa and it was everything we expected. Our butler Jarvis was very attentive and accommodating and made our trip the best it could be! He really was one of the best parts of the trip. He booked our reservations for dinner in a timely manner and always made sure we were taken care of! He also brought our deliveries from the lobby to our villa. Breakfast was good with many options. The facilities were all completed from my last stay and were very nice. The meals offered at the various restaurants are very delicious and worth the money. Overall, my stay was amazing! I will definitely we be staying here every time I travel to Sanya. A few updates/ suggestions I would recommend . The villa pool is covered by trees so it doesn’t get much sunlight in the winter. So I would recommend trimming the trees that surround the pool. The deck for our villa also needed some updates because it had many loose boards. The last thing is, with the epidemic situation, I wish they would have enforced everyone to wear masks at the buffet. Besides that the stay was nothing short of fantastic! Will stay here again for sure. Again, thank you Jarvis for your hard work during this rough time and while being short staffed. Looking forward to our next trip.

I had a perfect experience staying at Ritz Carlton, Sanya, Yalong Bay. The swimming facilities, the food and the service were great. I am especially thankful to Lawrence ( a guest relation officer), who made my staying experience perfect. He is very polite, well-mannered and professional. He was ready to help anytime. I would definitely recommend to go and spend a couple of days at this hotel.