The Westin Sanya Haitang Bay Resort

這次的威斯汀體驗非常糟糕。1、買的套餐券，給的房間不得不懷疑是攜程**，房間在二樓跟大堂同一層，房間面對的是免税城，不得不説有種被打發和歧視的不愉快感。這次一共訂了三間房，其中一間房是某豬上的同價位的套餐，那個套餐給的是五樓的海景房。攜程真的應該好好問責酒店，為什麼總是給你們的客人這麼差的房間。入住的時候要求三間房儘量安排在一起，遭到冷漠的拒絕。2、辦理入住非常慢，也不知道前台在弄什麼，差不多一個多小時才把辦理手續搞完，期間有所謂的管家貌似為了給客人貼心的服務，實則都是無用的掃碼和打擾。最後在我再三催促下才在四點半勉強給了一間房，到五點左右三間房才全部拿到。對帶娃太不友好了。酒店既然不給提前入住起碼也按照規矩3點收拾好房間允許人入住吧！我們小孩等着房間睡覺呢。3、酒店衞生情況堪憂，特別是泳池區域，看着很不清爽。也不知道有什麼問題，離開酒店後我家小寶寶手腳都嚴重脱皮了，我家長者的陳年傷口也糜爛脱皮。4、早餐一般沒有隔壁君悦好吃，中餐廳的炒菜也不好吃，自助燒烤晚餐也不好吃。5、旅拍體驗不好，我們三組人按理是三小時的旅拍，我們放寬要求讓攝影師衹拍一小時就可以了，然而儘管如此，攝影師面對要給我家長者拍照表現出來極大的沒有興趣和沒有耐心，極其敷衍。旅拍送五張紙質版，要電子版收費40一張。5、退房後管家追着你要五星好評，這也是我住過那麼多回三亞酒店頭一遭遇到。 總之帶娃不推薦，適合想拍好看照片的人。天氣好的時候，熱帶雨林河道槳板還有屋頂的無邊泳池還是很出片的。

酒店河道泳池很棒，在裏面可以玩皮划艇，拍照很出片。酒店房間配備一個大浴缸，天夢之床很舒適。貴賓接待的alla提前聯繫了我，在前台接待了我們，很貼心的介紹酒店設施設備和場所營業時間，後面續住了一晚，服務點贊。旁邊就是免税店，步行衹需要五分鐘，還可以讓禮賓部開車帶到酒店側門過去更近，購物狂的天堂呀。

The pools are amazing at this hotel, and is super friendly for kids. Since the moment we arrived to the hotel the staff was super friendly. We were very pleased having Erin from Westin hotel staff to take care of us all days we stayed there, she helped us making our stay at the hotel really pleasant, Erin was extremely attentive with our family during our stay. Thanks Erin!, hope to find you at Westin again in few months as we are planing to book there again!

Amazing hotel, super friendly staff, delicious food and drinks! Super reccomended!

A very satisfying vacation journey. Before checking in, the butler Lulu contacted me in advance to confirm the arrival time at the hotel to ensure smooth check-in. Although there were not too many popular rooms recently, they tried their best to coordinate with me to the appropriate floor. The room is very clean, and the hotel environment is very good. The large swimming pool is very clean. Adjacent to the beach, breakfast was also very rich. After staying for two days, we promptly cleaned our room. It was very embarrassing that I lost my room card while dining at the beach restaurant at night. I sent a message to Lulu at the door and helped me get a new room card within 5 minutes. The efficiency was very fast and the process was very timely. Thank you very much to Lulu. Unfortunately, this trip was quite rushed and I didn't have a deeper experience! I hope to have more time to check in again next time! Overall, I am very satisfied. Recommended!

Good location and wonderful place nearby CDF duty free shop . Including swimming pool , lunch and dinner .

Nice location (next to CDF mall), Excellent service and hospitality from hotel staff especially Erin 🌟. Only area to improve from the hotel is food options for room service and restaurant - to add more Western meal options.

WiFi can be further improved as the connection could be quite bad sometimes. Overall good experience as there are many facilities available to chill out and good swimming pools. Dinner buffet has good varieties of food as well. The photo shoot package is pretty cool and ambience is really good.

Very good service, worth staying when you plan to travel Sanya, staff Daemon is very helpful! Great experience.