Z酒店（香格里拉独克宗古城店）

Satisfied with the hotel service. They serve hot towel and drinks upon our arrival. The room facilities is awesome as they will serve fruits, desserts and snacks every day. They also provide 1 free trip of pick up to hotel. Overall is a experience.

Good location hotel with new rooms and well equipped facilities such as under floor heating and oxygen generator which was helpful in high altitude area.

Customer service from 梅朵管家 was 200% super good. Her response was fast, good arrangement for taxi pickup and send us to high speed rail station, laundry service able to complete on the next day. Other staff was also super good that he used his Chinese phone numbers to help us to download the 400 overs photos for the local service （藏服摄影）that we have engaged in Shangri-la. Look forward to improve their breakfast buffet spread. Will book this hotel again

The managers were very friendly. They greeted us with puer tea and a delicious bread. (The bread was so nice that I wanted to know its name) A staff led us to our room and explained about the facilities. After we came back from a walk, there were welcome soup and fruits in the room. The room is very clean, large and nice. We used the humidifier in the room as winter in Shangri-la is really dry. We used the oxygen supplier but it turned off for some reason during the night time and we couldn’t find out how to turn it on. It’s only a 15 minute walk from the Dukezong old town. The hotel also offered a drive to the train station. Thank you!

Exceptional stay at Z Hotel Shangri-La! Friendly staff, comfy rooms, and thoughtful touches like choice of fragrance for our bath and lotion, welcome drink and snack, mini bar and free laundry service. Especially our exclusive butler, 梅朵, she has been very responsive and helped us to arrange good driver to send us to balagezong with a reasonable price, she even arranged a driver to take us to the train station, free of charge. Highly recommended! Location is also good walking distance to Dukezong Ancient City. We always walk there around 15-20 mins walk.

A very good experience in Z Hotel. All the staffs from reception, breakfast area, housekeeping, drivers and 梅朵管家 are approachable, friendly, helpful and warm. Oxygen was released into the room 24 hrs. The toiletries smells so great. Location is 4 mins from Dukezong ancient Town. 15 mins to Railway station and airport. Highly recommend this Hotel.