Hotele niedaleko Lower Sherman Park Playground, Sioux Falls

A giant red flag was the prominent sign at check-in with a detailed explanation of their refund policy (boiled down, essentially, to ”no refunds”)... Clearly many guests are dissatisfied with their accommodations. It would seem likely for good reason. My experience started with a horrible check in. The clerk found my reservation, and informed me that I had been ”upgraded” to a suite because they were oversold. Then her computer monitor went blank. Rather than give me a room key and let me get settled as she worked to fix it as I suggested (since she had, after all, already seen I had a room and knew which type), I had to stand there for 25 minutes while she worked with her manager to try to reboot the system. When I finally got my key, I traveled down drab hallways in need of fresh paint to find my suite. My immediate impression was the ”suite” had furniture that was so badly stained and disgusting (see photos) that I'm pretty sure you could find much fresher items curbside on trash day. Later, when I went to bed, I discovered the sheets had a ”baked on” crusty material on one side of the bed (sort of visible in photo). I'd guess it was food that survived the wash and got dried in, but I'm not really sure. I'm not sure how anyone folding the sheet from the wash or putting it on the bed could not notice, but nothing at this place suggests a great deal of care or concern is put into the guests' experience. During the evening, I found the hotel wifi so overloaded that I couldn't really use it - I was able to pull down 1.3 Mb/s at the most. Although it worked better in the morning. The toilet was also running every few minutes, with no amount of handle jiggling able to stop it. There are literally at least six motels within a short walk of this place. It's unfathomable that at least one, if not multiple, would be a much, much, much better choice.

Clean room. Friendly staff at check in and throughout our visit. ❤️. We used the laundry facility and the exercise equipment. That evening. Our room was clean and well stocked. Beds were comfortable and we slept well. Super breakfast the next morning including Belgian waffles boiled eggs cereal and milk Biscuits and gravy plus fruit. Fair price and did I say clean 😄. Very clean

#Praise#Soundproofing, close to the store, bedding comfort, room layout, room size, satisfaction with the nearby restaurant

We stayed here for one night while passing through and it was excellent! Friendly and helpful staff. The gentleman at the front desk was thoughtful and gave us a large suite room on the first floor so that it would be easier with our puppy. Very clean spotless room! Good breakfast! Good location and easy to get back on the interstate. Would definitely recommend and stay here again!

It is a 10-minute drive from the airport, and the airport shuttle can be arranged by calling the hotel. There are many sports venues, golf practice halls, American football fields, and green grass in the surrounding area. The attitude of the service staff is good. There are not many varieties of breakfast, but it meets the American standard breakfast package. We stayed for three nights, and there were bananas and oranges for breakfast. The waiters also took good care of the dining area. There are hot tea bags and coffee in the hotel lobby all day. The sanitation and bedding of the room are very good, and it is quiet at night. Will live here again next time.

Stayed here October 17 & 18, 2021. We stay at Holiday Inn Express locations a lot and this was the absolute worst we've ever been to. It is no where near the level of other HIE facilities we've stayed at. Property was understaffed, to be sure. Check-in person not exactly helpful. Other (limited) staff seemed quite good, though. 2nd floor Room very dated and not the cleanest. The carpet was separated from the floor in places (see photo). Very low hot water pressure in bathroom (see photo). Did not try the shower. Breakfast was sp**** and hot food consisted of a limited amount of reheated breakfast sandwiches only, and no pancake machine. Coffee seemed to be yesterday's. Most food was gone by 7:30 and not re-stocked. To top it off, the south outdoor entry door mechanism was sticking and did not latch properly. This would allow access to someone without a key-card. Informed the desk clerk and he said that they were aware of this, but the repair part is back-ordered (as many things are these days).