Ramada by Wyndham Sofia City Center

Szczerze mówiąc, to przeciętny, przestarzały hotel, który wymaga gruntownego remontu i podniesienia kwalifikacji personelu. Korytarze są w kiepskim stanie, wszędzie śmierdzi papierosami i śmiercią, a personel ledwo mówi po angielsku. Jak na hotel z kasynem, to absolutnie niedopuszczalne. JEDYNYM DOBRYM RZECZĄ jest spa, które oczywiście jest zlecone innej firmie, za co jestem wdzięczny. Ogólnie rzecz biorąc, 1. Wymienić kadrę zarządzającą 2. Podnieść kwalifikacje personelu 3. Odnowić hotel 4. Zorganizować jakąś promocję.

Przyzwoity hotel, ale jednocześnie bez rewelacji. Są lepsze hotele w tej samej cenie. Prysznic był brudny i przeciekał.

Wszystko było idealne, personel hotelu był miły, a jeśli chodzi o udogodnienia, moim zdaniem hotel oferuje świetny budżet. Nie jest tak blisko centrum, ale to tylko 20 minut spacerem. Meble i klimatyzacja w hotelu były staromodne.

The Hotel Location is very central, the service is very good, and a lovely breakfast.

Its nice. Sauna, spa, and swimmi g paul

📍 Location & Pricing • Location: Sofia, Bulgaria. Strategically located near the main transport hubs. • The metro station (coming from the airport) is very close.  • Tram stops are on the corner, and the main bus/train station is just a couple of blocks away.  • The city center is about 1.5 km away.  • Price Range: 79€/d. 🛏️ The Room Experience • Room Type: Twin room on the 11th floor.  • Size & Cleanliness: Adequate size and clean.  • Bed: 110cm firm mattress, reported to be very comfortable, with two soft pillows.  • Amenities: Flat-screen TV, coffee maker, fridge, and hairdryer included.  • Drawbacks: No major issues mentioned. 🚽 Bathroom Details • Cleanliness & Setup: The bathroom was clean.  • Shower/Bath: High and slippery bathtub. Water pressure was very good.  • Products & Towels: Basic amenities were provided. Some towels showed signs of wear with frayed edges.  🍳 Food & Beverage • Included: Yes, breakfast was included.  • Variety & Quality: A very complete breakfast buffet, offering both hot and cold, sweet and savory options, including some local specialties.  • Negative Point: The only drawback was the juice, which tasted artificial, like a powdered mix.  🏊 Common Areas & Facilities • Facilities: The hotel features a spa, sauna, indoor pool, a restaurant, a cocktail bar, and a casino.  👨💼 Service Evaluation • Reception: Morning staff was serious. Evening staff seemed bothered by questions regarding the spa.  • Cocktail Bar: Staff here was very kind and friendly.  • Spa Staff: Described as serious, speaking only the bare minimum of words.  • Daily Housekeeping: Room cleaning was minimal; they only straightened the duvet, leaving the pillows as they were. Coffee and tea amenities were not replenished.  🚗 Transport & Access • Public Transport: Excellent connection. Very close to the metro line from the airport, with tram stops nearby and the main stations within walking distance.  🔐 Security • Access Control: Access is managed via a key card.  • Safe: There is no safe deposit box in the room.  Final Verdict: ✔ Top Strength: The super comfortable bed combined with the excellent location near major transport links (metro, bus, train). ❌ Main Drawback: The service was inconsistent, particularly the minimal housekeeping (no coffee/tea refill) and the unenthusiastic staff at reception and the spa.

So good and clean hotel, the room was great and has a beautiful view.

The personnel is fantastic (mostly all of them) specially if they try to help you.  The room is average/medium due they give you a non renovated, non climatized room and a non screen shower in the bathroom so when you take a shower everything is a mess. Nice ambience in the hotel (reception area) and good in general (because of the offer I got from Trip, 41€)  300 mts from the central railway station and very quick check in.

Room was barebones and dirty in places, tired carpet and stains etc. Bathroom okay, dated toilet and broken shower head & holder. Check in desk were helpful, but most other staff I encountered were either dismissive or unfriendly.