BlueBay Grand Esmeralda-All Inclusive
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Pokoje i goście
1 pokój, 2 osoby dorosłe, 0 dzieci
Wszystkie obiekty w: Solidaridad
BlueBay Grand Esmeralda-All Inclusive
Carretera Chetumal, Puerto Juarez Km. 300, 77710 Playa del, 77710 Solidaridad, Quintana Roo, Meksyk
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Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.8 mi (7.7 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.Pokaż więcej
Wyrównujemy ceny
3.2/5Czystość: 3.2
Cała 105 ocena
Udogodnienia
Basen odkrytyEkskluzywna strefa na plażySnorkelingSalon masażuSala fitnessPrywatny parkingGratisBarKort tenisowySala bilardowaSala do ping-ponga
Wszystkie udogodnienia
Otoczenie
Lotnisko: Cancún International Airport
(45,6km)
Zakupy: D'Garheti Gallery Boutique
(4,4km)
Zakupy: Vidrio Soplado Mexicano
(6,8km)
Mapa
Pokoje
Oceny gości
Popularne pytania
Zasady
Udogodnienia
8
Suite, Pool Access, Garden View (Emerald)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Sprawdź dostępność
11
Deluxe Room with Ocean View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Sprawdź dostępność
12
Deluxe Room with Partial Ocean View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Sea View
Sprawdź dostępność
15
Deluxe Room with Garden View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Sprawdź dostępność
9
Deluxe Suite with Jacuzzi
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Sprawdź dostępność
Ukryj rodzaje pokoju
Oceny gości(105)
3,2/5
Zweryfikowane opinie- Czystość3,2
- Udogodnienia3,2
- Otoczenie3,2
- Obsługa3,2
julia
2 kwietnia 2024 r.
Fatal no hubo agua caliente en toda la estancia, no nos daban respuesta ni solución ni en el hotel ni trip, cucarachas por la habitación, humedad, buffet repetitivo y de mala calidad, imposible cenar en los restaurantes porque había que reservar con muchos días de antelación, antes de llegar no contestan a correos ni nada, la playa horrorosa llena de algas sucia y fea, para llegar desde playa del carmen imposible si no es un taxi qie te cobra 60€ por un trayecto de 15 min, de la puerta de entrada al lobi hay que andar dos km y de la habitación a la playa otros 2, no te acercan ni a la puerta.. NO RESERVAR NI AQUI NI ESTE HOTEL, MEJOR RIU SIN LUGAR A DUDAS
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OrtegaLuis
8 grudnia 2022 r.
Excelente servicio calidad precio el personal del todo el hotel muy atento y pendiente a resolver alguna duda las instalaciones buenas
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Gość
7 marca 2022 r.
Lo malo - Al ingresar al hotel me dieron una habitación que no tenía nada que ver con lo que había reservado (ocean View), después de intentar hablar por teléfono nunca contestaron en recepción a lo que al llamar a la operadora solo me dijo que fuera físicamente a recepción a reclamar. Dure 1hra en recepción en lo que me dieron una habitación con vista al mar ya más cerca de la playa y de la alberca. En el buffet de playa al ir por un refresco me lo negaron y me comentaron que el mesero me lo llevaría a la mesa
Lo bueno - La comida en los restaurantes de especialidades y el show de fin de semana.
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Gość
15 sierpnia 2022 r.
酒店服務不會 還是五星級 的 開玩笑吧
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Anonimowy użytkownik
11 stycznia 2022 r.
感覺總是訂不到高級晚餐…不過酒店夠大，離海，景色不錯。設備也還行，但這個價格是真的很不錯了！有機會，會再來。
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Delainey
29 stycznia 2024 r.
We checked in on January 21, 2024. Upon arrival we were in the wrong room, which smelled musty and had mold on the roof. We had to walk with our luggage back across the property to the lobby to exchange rooms which the staff did find us a new room. When we got into our new room the Air Conditioner was broken and required maintenance. Overall that room appeared cleaner and did not have a horrible moldy smell to it. However the roof started leaking water for the entire stay. We required a bucket to be placed under an area of the room to gather all the water being dripped. The mirror in the room was hanging off the wall and by one drywall screw. The ceiling fan was ended up breaking and one panel flew off and nearly hit my husband. There were wood shards all over the room and it was the most unreal thing to experience.
The app they use to make reservations doesn’t accommodate if you’re in a large group. There were 10 of us all staying together (in different rooms) however the only way to eat together at the reservation required restaurants was to book with the concierge and most restaurants were fully booked. It made it very hard to book anything together for dinners.
The bars and restaurants use plastic cups for serving drinks which are not cleaned prior to being used again. Staff go around the hotel and gather all the plastic cups then rinse them under tap water and stack them back up to be used again. I would not recommend staying at this resort.
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Rose
26 stycznia 2024 r.
Couldn't go into the water on the beach at the resort. Had ro walk 10 minutes down the beach to go into the water. Concierge service was not the greatest at all. Would not recommend this properly. They advertise as a 5 star hotel and I would say, more like a 3 star hotel.
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ricky
18 stycznia 2024 r.
very less food option ,the cheap brand of alcohal they serve , their tap beers taste like u drinkingsoda water
they always try to sell you their vip package
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Jackson
11 stycznia 2024 r.
The worst vacation of my life! Make sure you read to the end;
1. The room we booked was not the room we received, as result ended up changing rooms 3 times in 3 days, the last 2 rooms where exactly the same and the last room did not have Wi-Fi, for someone that was supposed to work a few days it did not help.
2. No Hot Water, when contacting the desk, we were told that only warm water was available.
3. The food was sub-par, the buffet was the same rotated food every day and even in the restaurants the quality was not very good.
4. Wife got food poising, spent 2 days in bed.
5. Only one bar available for the pool and beach area, so if you wanted a drink you better have patience.
6. No snack bar on the pool or beach area.
7. Beach water was very murky and not what the promo pictures displayed.
8. On the my first day there I cracked my head open in 2 feet of water which required 10 stiches b/c the water was so murky and the hotel did not have any signs that stated it as a rocky beach even the lifeguards deem that part of beach unsafe but the hotel refuses to post a sign. After this incident I spent 2 days trying to get a hold of a manager but kept getting the runaround but after much push back I was able to see a manager who was polite but did nothing to improve our stay. There was never a follow up after the incident from any supervisor or manager, it seems that only the daily workers are supposed to care for their guests. Extremely poor Customer Service.
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Regulamin obiektu
Godziny zameldowania i wymeldowania
Zameldowanie: po 15:00
Wymeldowanie: przed 12:00
Godziny pracy recepcji: całodobowo
Zasady dotyczące dzieci
Dzieci w każdym wieku są mile widziane w tym hotelu.
Łóżeczka niemowlęce i dodatkowe łóżka
Zasady dodatkowych łóżek i łóżeczek mogą zależeć od rodzaju pokoju. Zapoznaj się ze szczegółami typu pokoju, aby dowiedzieć się więcej.
Śniadanie
TypContinental
StylA la carte,Bufet
| Wiek | Opłata |
|---|---|
Dorosły | Skontaktuj się z hotelem |
Opłata za dodatkowe śniadanie nie jest wliczona w cenę i należy ją uiścić oddzielnie w obiekcie.
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Opis obiektu
- Otwarte:2006
- Liczba pokoi:891
Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.8 mi (7.7 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This property also features complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This property also features complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Udogodnienia
Najpopularniejsze udogodnienia
Basen odkryty
Ekskluzywna strefa na plaży
Snorkeling
Salon masażu
Sala fitness
Prywatny parkingGratis
Bar
Kort tenisowy
Sala bilardowa
Sala do ping-ponga
Restauracja
Sala spotkańDodatkowa opłata
Plac zabaw
Klubik dziecięcy
Karaoke
Kantor
Przechowalnia bagażu
Całodobowa recepcja
Wi-Fi w strefach publicznychGratis
Basen odkryty
Ekskluzywna strefa na plaży
Sala fitness
Bar
Restauracja
Sala spotkań
Plac zabaw
Klubik dziecięcy
Restauracja
Restauracja
Brak dodatkowych informacji
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