Hotele niedaleko Drewniany Ogródek, Sosnowiec

Lovely hotel located on the edge of the city centre of Katowice. Very clean, quiet and well presented. The staff are very friendly and also speak good English. Check-in was swift, taking literally 60 second to get the door keys. We didn't take advantage of breakfast as we were out of the hotel both days before breakfast service started. The hotel is easily found by taking a tram from the city to Katowice Graniczna tram stop, walk past Lidl and it's on the left.

Beautiful location of the hotel, very convenient access from the motorway. Close to the centre of Katowice and legendary Spodek. Very comfortable beds, nice room with interesting view. In the morning, delicious, varied food awaits guests at breakfast. You can use the swimming pool and jacuzzi. I am delighted with my stay at the hotel.

Great location. Great staff. Great breakfast, bar and restaurant. Great beer. Great room. Great city to explore and use as a base for a visit to Auschwitz. A few minor issues in room 603: the curtains didn't reach the whole way across one window, the toilet flush wasn't great and the middle panel of the shower screen was missing?! Also note: bring ear plugs if you are facing 'the party street' as it is a bit noisy on a Friday and Saturday night. (Hotel also provided some)

We were absolutely delighted with our stay at this hotel and would have no hesitation in recommending it for business or leisure travellers. The location is excellent for the city centre and train station. The staff offered exceptional service, spoke excellent English and helped us with every query. What made it a really special stay was the wonderful breakfast which was fresh, varied and generous. Our only regret is that we could only stay two nights. I have accessibility needs and they found me a suitable room with wet room. I just can’t fault this hotel on any level. Phenomenal value.

If you are visiting Katowice, this is the place to stay! Excellent room; an always-friendly and helpful front desk staff; an excellent breakfast; the super Kaktusy restaurant within the hotel; and reasonable pricing!! And it's very centrally located, close to the bars/clubs/restaurants district and near the city centre and main railways station. I cannot recommend this hotel too highly.

Excellent location right across the main train station. The hotel is very clean, great, friendly, professional service. Room was equipped with all needed essentials, very comfortable bed!!!! Breakfast was exceptional with lots of choices for everyone. Staff recommended very good polish restaurant located just 5 min walk from the hotel. Will stay again.

I stayed at this hotel in December and have been hesitant to submit a poor review because, like so many other people in Poland, I am sure that the good people who work there are helping with the current crisis. But I’ve decided to share anyway. I would not recommend this hotel to international business or tourist visitors. Overall, it just misses the mark for both international travelers and tourists. Its location is walking distance to the historic center but not in it. Its room rates are reasonable but the banquet rates expensive. I was responsible for a group of over 15 guests who were attending an international conference. While the staff were pleasant, we had several instances of inflexibility. We would have spent more on catering had management agreed to work with our contractor on how to apportion room and catering rates. For my own stay, the staff could not produce an invoice showing the rates paid per night. In addition, when I went to check out, I discovered that the front desk had made an error in changing my checkout date, which I had requested. The hotel had already charged me credit card – without permission -- and demanded immediate payment for my final night. The front desk clerk refused to identify a manager for me to speak with. The hotel also charged the credit card of one of my colleagues without authorization.

REZYDENCJA LUXURY HOTEL PIEKARY SLASKIE, POLOGNE. Séjour en septembre 2020. Voilà un hôtel coup de coeur ! C'et un réel plaisir que d'être ici. Charmant accueil, avec une jeune personne très professionnelle. Beau bâtiment. Jolie décoration intérieure. Grands jardins magnifiquement bien arboré et décoré. Sauna, jacuzzi. Chambre pas très grande, mais bien agencé et bien décoré, tout comme la salle de bain avec un excellent éclairage. Belle et grande salle de restaurant pour le diner avec sa grande terrasse extérieure donnant sur les jardins. Plats de très bonne qualité et de belles présentations. Petits déjeuners servit dans la petite salle intime, vu côté parking. Joli petit buffet de qualité et belle présentation des produits. Servi par un personnel agréable, serviable et disponible. Parking gratuit. Voilà un excellent séjour en tout point de vue! Seul reproche, l'accueil a la réception au moment du départ, une dame peu agréable.

(English version below) Obrzydliwe podejście personelu. Dlaczego, kiedy przyjechałam dwa tygodnie temu i poszedłam do recepcji, odbyłam normalny dialog z młodymi ludźmi, a oni rozmawiali ze mną po ludzku? A przedwczoraj, kiedy moja mama musiała czekać 17 godzin na autobus i przyszła do was zapytać, czy może odpocząć i zapłacić za pokój, w odpowiedzi usłyszała niegrzeczny ton, przewracanie oczami i skrzywione usta niezadowolonych (chyba z życia) recepcjonistów. Nie akceptujecie euro, komentując, że ”jakie euro, skoro jesteśmy w Polsce”, traktujecie ją jakby przyszła żebrać o jałmużnę, albo wyrzucała was z własnego domu. A za pokój na 10-12 godzin zginaliście cenę 150 euro. Jeśli tak bardzo nien@widzicie wszystkich, którzy nie mówią po polsku - idźcie pracować w fabryce lub zbierać śmieci. To h@ńba dla europejskiego państwa, a przy okazji akt dyskr*minacji ze względu na inny język i fakt, że moja mama nie jest Polką. Poradziłam mamie, żeby przyszła do was i odpoczęła, ale teraz ostrzegę wszystkich, żeby omijali wasze miejsce z tak paskudnym nastawieniem. I pamiętajcie, że jeśli usuniecie moją recenzję, napiszę ją ponownie. Utworzę tyle skrzynek pocztowych, ile będzie trzeba, aby upewnić się, że wszyscy zobaczą tę recenzję. Napiszę też do kierownictwa, żeby was wszystkich zwolnili. H@ŃBA! Jak można być tak bezwstydnym i pozbawionym skrupułów? ●●●●●●●●●●●●●● Disgusting attitude of the staff. Why, when I came a fortnight ago and went to the reception, I had a normal dialogue with young people and they talked to me in a human way? And the day before yesterday, when my mother had to wait 17 hours for the bus and came to you to ask if she could rest and pay for the room, in response she heard the annoyed receptionists' disgruntled tone, an exasperated sigh and pulling a face. You do not accept euro, commenting on it ”what euros if we are in Poland”, treated her as if she came to beg for alms, or kicked you out of your own home. And for a room for 10-12 hours you bent the price of 150 euros. If you h@te everyone who doesn't speak Polish so much - go work in a factory or collect rubbish. It is a di$grace for a European state and, by the way, an act of di$crimination on the grounds of another language and the fact that my mum is not Polish. I advised my mum to come to you and have a rest, but now I will warn everyone to avoid your place with such a nasty attitude. And keep in mind that if you delete my review, I'll write it again. I'll create as many mailboxes as it takes to make sure everyone sees this review. And I will also write to your management to have you fired, all of you. DI$GRACE! How can one be so shameless and unscrupulous?

I booked this hotel mainly for convenience to get to Auschwitz for a 9.30am tour, but I also wanted to treat myself to the superior double room & the spa the evening before. Firstly, there were 2 single beds rather than a double (see photo) and they said sometimes in Poland a ”double” refers to 2 singles. It's misleading and I find it odd they're not more clear, especially as they must've had similar complaints about this before, so beware! Secondly, I went down to the spa to spend time in the sauna and jacuzzi but the area was drafty because the door to a strange patio area was open. I think this is where the outdoor pool normally is but there was nothing there but a couple of chairs and an umbrella, so this was another let down. Thirdly, and the worst thing of all, was the breakfast. Awful all round, I've only ever had as bad a breakfast once before and that was in a Travelodge. The coffee was bland, the choice of food was limited, a lot of the spread was cheaply presented and nothing like the photos, so beware. Worst of all was the fruit which was rancid, literally. See my photo, it's quite unbelievable. Also, rather disappointingly, I was looking forward to having a pint in the cellar bar but I discovered it was only open certain evenings, I was gutted, nothing seemed to be going right here. The only reason I gave this 2 star rather than 1 was because of the dinner. I had purchased it as part of a package with the room and had it in a restaurant attached to the hotel. After reading the menu for a while the waitress told me I needed another menu for the package deal so of course I was suspicious. I've taken a photo of this menu as you should be aware the choice is limited. I ordered the zur, dumplings & tiramisu. For all I know it was all defrosted but to be fair it tasted really good, so this was a saving grace. Anyway, please beware of my points, its not a great hotel but it is just a 5-10 minute taxi ride to Auschwitz (1) so it is convenient, though there will be closer smaller hotels or B&B's that are a closer walking distance I'm sure. I have been totally transparent with this review and often I wish hotels could do the same, please don't be surprised if your stay is not as good as you expected.