Sheraton Grand Hangzhou Wetland Park Resort, situated at thecorner of Xixi National Wetland Park, is mere 5km from West Lake and theLingyin Temple. The hotel is only 9 km away, 25 minutes’ drive from the AlibabaXixi Campus, and 14 km away, 30 minutes’ car ride from the Hangzhou FutureSci-Tech City. Via the Wenyi Road Tunnel right next to the hotel, there isquick access to the downtown and direct access to the core area of the citynorth and east. It is also convenient to reach Yunqi Town, Qianjiang CBD,Binjiang District, Olympic Center and International Expo Center through theZizhi Tunnel. 380 spacious guest rooms and suites, are all with privatebalcony, offering the inviting Sheraton Sleep Experience.4 restaurants and lounge, including Feast(interactive allday dining; serving Asian and international cuisine), Satine(modern French finedining), Yue(contemporary Chinese restaurant; serving predominantly Hangzhoucuisine).Shine Spa for Sheraton offers a range of treatments, alldesigned to soothe the mind and body. Also treat your body right at our fitnesscenter, an Indoor heated pool and more.15 meeting rooms, including an elegant 1,080 sqm ballroomthat accommodates functions of up to 1,600 guests and a business center-allequipped with the latest audiovisual equipment.
„We went there because they had an indoor playground. It turned out that you should pay 60 RMB extra to enter even as a hotel guest. And the indoor playground is not even that great, quite small and not enough balls in the ball pit, you could see the ground shimmering through. On the top of the slide the floor wasn't even with the top of the slide, creating an edge where children could potentially hit their head or hurt their feet.
Secondly, you were forced to wear a bathing cap to enter the swimming pool, even toddlers. It's the first time in years, I had to wear a bathing cap in a hotel pool in China - never needed to wear one in many hotels and we always stay in hotels with swimming pool. Don't they have better water filters in a supposedly high end hotel?
Besides, you were watched by 3 swimming guards, who looked grim. So it felt more like prison, then a relaxing spa swim.
All in all, it wasn't super bad, but I also wasn't super impressed by the hotel and some of the staff could also be friendlier at times.”