Spa Hotels in Central Bogor

„When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin”

„Currently, I'm a pregnant woman. the room is located on 6 floors and the elevator only reaches the 5 floors then I have to continue by the staircase to the sixth floor. The room is so smelly with smoke, We asked to change the room to a nonsmoking room but they can't give. the bathroom tile is so slippery we must be extra careful when bathing. when breakfast time we didn't know our room had already been checked as having taken the breakfast we just got down to have breakfast, luckily the manager saw this intention and allowed me to have breakfast. the room has a no-view window even though it's on the sixth floor, how come?”

„First time staying here and it was a good experience. We were booked a deluxe room and it was a good one. The room was super clean, the amenities are superb, the facilities worked well and the staffs are amazingly nice. It’s located in the central of the city and surrounded by a lot of good cafes and coffee shop. The breakfast is amazing! Definitely will come back again”

„Very happy with the Hotel and the room that we stayed in, we booked the deluxe twin bed and they upgraded our room with the bigger size. We also requested a quiet and nonsmoking room which is we are happy with what we got. They just need to upgrade the towel cause it’s looks old already and do the maintenance of the furniture inside the room cause some of their chair have lots of stains. Breakfast menu not bad, lots of options. Just need to check the plates some of them they didn’t wash properly.  Location it’s superb, very convenient to go here and there. Staff very friendly. Most of all we don’t mind to go back to stay in that Hotel again.  Thank you for your hospitality. Kind Regards  Rina”

„We had a great stay in Ibis Pajajaran, personalised service, great breakfast and dinner, perfect Reception service and everybody was really kind. They gave us a top floor room with beautiful views. Perfect location for visiting the famous botanical gardens. We went back three times just to enjoy the tranquility and beautiful old trees. Thank you for the good time!”

„Belva, pertahankan kualitasnya ya. Nanti saya kembali lagi. Perdana solo trip saya pilih belva dan pilihan yang tepat. Langkah demi langkah menuju kamar benar benar memanjakan mata. Suasana suka sekali, nyaman. Begitu buka pintu kamar langsung disambut AC yg dingin, wangi khas belva dari kamar sampai kamar mandi. Selimutnya wangi. Ini nyaman sekali untuk solo trip, ga ada kesan seram. Semua staff ramah dan sopan. Melayani dgn baik. Dapat 1 botol air minum vit, sikat gigi, odol, soap bar, shampoo dan sabun cair gratis. Siaran channel tv nya juga banyak. Jadi betah lama2 di kamar. Lokasi strategis, bisa bolak balik kulineran.”