Przeglądaj autentyczne oceny i opinie prawdziwych podróżników, które pomogą Ci znaleźć idealne zakwaterowanie
Opublikowano5 maj 2025
Gość
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
Pokaż więcej
Cena za noc od:2 474 TWD
Opublikowano8 paź 2025
Gość
I have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments)
also breakfast nice and room is clean and tidy
Pokaż więcej
Cena za noc od:2 103 TWD
Opublikowano6 paź 2025
Zhizihuawuyue
We set a triple room, the room is very clean, the decoration is very special, the service is very warm, the breakfast is very rich, you can store your luggage, when you leave the store, you also help us arrange a free delivery to the train station, and send a special gift to the store, and also intimately take a photo with us! In short, the accommodation experience is great! The only fly in the ointment is that there are no slippers and shower caps!
Pokaż więcej
Cena za noc od:2 743 TWD
Opublikowano14 cze 2026
Александр65Stayed at Mustafa Hotel in Samarkanda. The hotel opened only this year everything is absolutely new, fresh and works perfectly. I liked everything very much.
What I would like to note separately:
1. The hotel itself is very beautiful and modern. The interior is designed to the small stylish, with taste, feels like they have put a soul. It's nice to be in the hall, in the rooms, in the common zones. Not just the ”table” cleanliness, but really beautiful design.
2. Excellent pool. Big plus for Samarkanda after a long day of heat walks it is very nice to swim. The pool is clean, tidy, with a comfortable rest area around.
3. Everything new. Since the hotel opened this year, there are no weared furniture, no rubbish coatings, no pipes with paddles. Everything works like clocks. It's a huge plus that overlaps many other moments.
4. The hotel is modern but cozy. Not a huge, faceless ”concrete box,” but a neat, thoughtful option for comfortable rest.
In general, if you want to stay in a really new, beautiful hotel with a great swimming pool and stylish interior Mustafa Hotel, a great choice. I stayed very pleased.
Pokaż więcej
Cena za noc od:2 521 TWD
Opublikowano10 mar 2026
RadRigeZzzzz
Хороший отель с качественным ремонтом. Мне понравилось.
Pokaż więcej
Cena za noc od:1 571 TWD
Opublikowano22 mar 2026
Gość
熱情,安全,乾淨
Pokaż więcej
Cena za noc od:1 901 TWD
Opublikowano16 maj 2025
Ragpon
Staffs can talk in English and good service, Even though has a little bit high price but I think this is a good hotel to stay in Samarkand
Pokaż więcej
Cena za noc od:2 272 TWD
Opublikowano9 kwi 2025
Gość
Все нормально, хорошо, но не превосходно. Приехали примерно в 9 утра и пришлось оплачивать 50% раннее заселение, это из минуса. Остальное все хорошо. Еще очень жесткие кровати.
Pokaż więcej
Cena za noc od:475 TWD
Opublikowano22 kwi 2026
Gość
싱글인데 침대가 너무붙어있어 조금불편해도 괜찬은데
조식이 너무 형편없어 2일 먹고 포기했어요
Pokaż więcej
Cena za noc od:2 441 TWD