W czasie pobytu w obiekcie takim jak Orchid Passaros Benaulim Goa - Adults Only w mieście Benaulim znajdziesz się niedaleko plaży, pięć minut samochodem od atrakcji takich ja Maria Hall i Goa Chitra. Hotel znajduje się 4,6 km od atrakcji takiej jak Plaża w Colva i 2,6 km od miejsca takiego jak Plaża Sernabatim.
Do pokoju przylega ogród, z którego roztacza się piękny widok. Dostępne są również takie udogodnienia rekreacyjne, jak basen odkryty. Ten hotel oferuje również udogodnienia takie jak bezpłatny bezprzewodowy dostęp do internetu i obsługa portierska.
Hotel: znajduje się tutaj Tipsy Sparrow, restauracja, gdzie serwowane są obiad, kolacja i brunch w weekend. Możesz też zostać w pokoju i skorzystać z obsługi pokojowej w określonych godzinach. Śniadanie w formie bufetu jest podawane codziennie od 6:30 do 11 za opłatą.
Udogodnienia biznesowe to usługi pralni chemicznej, recepcja całodobowa oraz personel wielojęzyczny. Udogodnienia na miejscu to bezpłatne parkowanie samodzielne.
Poczuj się jak w domu w 57 klimatyzowanych pokojach. Rozrywkę zapewni telewizja satelitarna. Prywatna łazienka — wyposażenie: bezpłatne przybory toaletowe i kapcie. Udogodnienia obejmują sejfy i zestawy do parzenia kawy i herbaty oraz sprzątanie codziennie.
„I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros.
Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression.
We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice.
However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep.
We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel.
The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional.
Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website.
We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns.
Yours faithfully,”