Hotel w pobliżu: Dongfanghong Plaza/The Mixc,Lanzhou5.3% gości wybiera ten rejon
GGość2025.08.11
The Hyatt is the best Hotel in LanZhou. Not only because of zero distance to the yellow river, but guest services.
Because the guest room was not available, and we needed to visit provincial museums first, I’ve got guidance for luggage storage, provided local cuisine, tourist places, and reserved us a higher floor Guest room. Then we enjoyed our provincial museum, delicious local food, then we enjoyed the gorgeous view of lunch and the yellow river from the guestroom.
I would definitely choose Hyatt again. And I appreciate Rita who provided very warm professional help for us!
By the way, the breakfasts are very enjoyable with local special offers.
Hotel w pobliżu: Shazhou Market,Dunhuang15.7% gości wybiera ten rejon
DDannie He2026.01.04
I don’t usually bother leaving reviews, but our stay was such a pleasant one that I felt compelled to share. My husband and I truly enjoyed all five nights here. The experience absolutely lives up to the Sheraton name and the staff consistently went out of their way to help with anything we needed, especially 小刘 from the concierge team, who was exceptionally thoughtful and attentive.
We were pleasantly surprised to find a humidifier in the room, such a considerate touch for a desert town with very dry air. Breakfast was another highlight, with a great spread including pancakes and waffles, which we really appreciated as international travelers.
The location is also very convenient, just a 10-minute drive to the Mogao Grottoes. Overall, a very comfortable stay with great food without the need of leaving the hotel for dinner. Highly recommended if you’re looking for a place where comfort and service truly matter.
Hotel w pobliżu: Datang Food Street,Jiayuguan30.5% gości wybiera ten rejon
Aathanasios piliouris2025.04.08
This hotel looked incredible! From top to bottom, it was clear that the designers took style seriously. The rooms gave off a sense of luxury that few other hotels in this process range have. The carpets, floors, doors, cabinets, beds etc. emitted a sense of tranquility, which made me feel very comfortable. Also, after travelling around China for nearly a month, I can say that this was by far the best breakfast I've had at roughly a dozen hotels. The staff were professional, everything was very clean, and the location could not have been better.
My only issues: there was no air conditioning, and my room was very hot at night. Additionally, when the rooms next to you are watching television, you can hear everything in your room.
Hotel w pobliżu: Lanzhou Customs/Wuyue Plaza,Lanzhou2.6% gości wybiera ten rejon
GGość2024.09.02
The Sheraton Lanzhou Hotel located in Anning District is a popular choice and convenient for visitors to Lanzhou. The rooms are very comfortable with excellent service and delicious dining options that stood out to you during my stay. Will come back to the Sheraton Lanzhou Anning again next time when I visit Lanzhou.
Hotel w pobliżu: Dongfanghong Plaza/The Mixc,Lanzhou5.3% gości wybiera ten rejon
LLee YH652025.11.09
We had a very pleasant stay at Hilton Lanzhou City Centre. Many thanks to front office staff, Debbie who attended to us warmly and responsively. The hotel's location was good and the check-in was very fast. Our high-floor room was clean and comfortable, the best is, choice of pillows is granted. We thoroughly enjoyed the sunrise view of the city from our window. A point to note, the room window can only be unlocked by staff for cooler air flow as the central heating system is in operation for the current winter season. We also loved the fragrant of the toiletries. Buffet breakfast spread was tasty and varied. We spent a relaxing time enjoying our breakfast slowly.
Hotel w pobliżu: Gansu Grand Theatre/International Convention and Exhibition Center,Lanzhou1.2% gości wybiera ten rejon
KKenGoh 肯吴2025.02.22
Location is Center, great for business traveller. Room amenities needed improvement, rain shower head not working, phone landline not working.
Wyjątkowy
Oceny: 5491
9,4/10
Cena od
218 AED
za noc
Sprawdź dostępność
Zobacz wszystkie 5-Star hotele w mieście Gansu
Zobacz opinie gości na temat hoteli w: Gansu
Zobacz wszystkie
9,5/10
Outstanding
GGuest UserI had an absolutely wonderful stay. This hotel is very accommodating to foreign travelers. They did their best to communicate with our family to make sure they were happy and comfortable. The rooms are amazing and full of amenities. They have a restaurant downstairs and serve a large delicious breakfast each morning. They also have a movie subscription service with a nice selection of English movies as well. Fully enjoyed my stay and will definitely be staying again in the future.
GGuest UserI booked the Hyatt for the Lanzhou Marathon! The hotel is located right at the 16KM mark of the marathon route! On race day, the hotel thoughtfully prepared breakfast, including packed fruit, yogurt, and bread – it was incredibly considerate!
The hotel's location is excellent, right in the city center. Downstairs, you'll find the Waterwheel Park, and it's very close to Zhongshan Bridge and the Reader's Museum.
The hotel staff were fantastic; the concierge, restaurant, and fitness center teams were all great. Rita at the front desk was particularly warm and welcoming and recommended some delicious local food. Thank you!
I was pleasantly surprised to find that this Hyatt in Lanzhou even has a self-service laundry room!
✈✈maermingziyaobaqi✈Since I chose the Crown Hotel in Lanzhou New District for a business trip, I still believe that they are a brand of InterContinental. The check-in staff has a strong sense of service, the hotel facilities are also very good, and the swimming pool is very clean, so it is worth recommending.
GGuest UserWe were not impressed, especially for the price. We've stayed at hotels that are similarly priced and expected much better.
To be fair, the hotel itself is beautiful. The architecture, the room interiors, and the breakfast and drinks to get were all very nice.
However, the problems started at arrival. We were told the afternoon tea was cancelled and the restaurant was fully booked because of an event. No one told us this in advance, which was very disappointing.
The check-in was disorganized. The receptionist (who was also the manager) turned away to help someone else while I was still talking to her. She didn't give us our room keys, saying the bell boy would open the door. But when we got to the room, the bell boy had to walk all the way back to get the keys. The bell boys were actually very friendly and helpful—the only good part.
To make things stranger, the female manager called me a few hours after we checked out. She asked how the event affected our stay. I was busy and rushing around, and the call worried me—I thought I had left something behind. Asking for our opinion after we left was too late. They should have asked us during our stay, or better yet, informed us before we even arrived.
So, while the place is beautiful, the poor communication and service ruined the experience. We wouldn't stay here again for the price.
Hotele w: Mingsha Mountain and Crescent Moon Spring, Dunhuang
Cena za noc od:2 224 AED
9,4/10
Outstanding
GGuest UserNice hotel next to Tuanjie Xincun Metro Station Line 2, but not up to 5star level. We stayed for 3 nights, as I had prepaid. No English spoken either at the front desk or breakfast cafe. Room was on the 26th floor with a magnificent view looking South. Quiet room, smallish and with little hanging space and no safety box. Breakfast was Chinese and underwhelming. Nice indoor heated pool, but quite crowded with outsiders allowed to swim there. Fantastic gym with everything you could need and all to yourself. Probably stay here again for one night if the price was right. As a day trip, we went to Bingling Si. Take Metro to QiLiHe station on line 1. Walk east past KFC, take the 2nd pedestrian overpass, turn right then left after the touts near the public toilets. This is the Lanzhou West Bus Station. We caught the 9am bus for 23 yuan cash only and only available on the day. At the other end, organised a car for 4 people for 320 yuan. Last bus back at 5:30. It will leave earlier if full. Near QiLiHe station, great coffee place at 76 Jian Gong Xi Jie. Back from the bus station, past KFC, past Metro, left into Jian Gong Xi Jie. Try the 'dirty coffee '
GGuest UserI chose this hotel for a last-minute business trip, and it exceeded my expectations – I felt very comfortable staying here. The location is near a commercial area, just a few minutes' walk to the subway. It's convenient for dining and shopping, and not noisy at night. The room isn't huge, but the layout is comfortable, with good lighting and ventilation. Housekeeping is meticulous; the desk, outlets, and even the edges of the wardrobe were clean. The bedding was just the right firmness, very relaxing to lie on. Check-in was quick, and the front desk staff were naturally friendly without being stiff; check-out was also efficient. The cleaning staff would greet me proactively, which was a nice warm detail. The only minor drawback is that the mini-bar selection isn't extensive, but it's perfectly adequate for a regular stay. Overall, it's solid value for money, and I'd consider staying here again next time. Liam
[Additional comment]: It was pretty good, and the breakfast was delicious.
AAnonymous UserFacilities: Good
Cleanliness: Clean
Environment: Good
Service: I have a lot to say about the service. I booked this hotel because it offered a shuttle service. I had already arranged for a pick-up. Just before my train arrived, I realized it was Lanzhou Station, not Lanzhou West. I quickly contacted the front desk, and they said they only pick up from West Station. I said, 'Alright then, Ctrip's main page didn't specify which station.' So I decided I'd just use the drop-off service later, as I was staying one night and leaving from West Station the next day. When I arrived at the hotel, I tried to book the drop-off service, but the front desk said they didn't have anyone at 6:30 AM; they start at 7 or 8 AM. I said, 'Your shuttle service is really great! I booked this hotel for the shuttle service, and I didn't get to use it for either pick-up or drop-off.' I'm truly speechless. I've attached screenshots of my booking page.
SSarah.HHuge thanks to the breakfast staff and Ms. Zhao Lina at the front desk! Haha, they responded to our needs instantly, followed up, and even offered suggestions, making us feel incredibly well-cared for! We'll definitely choose this hotel again next time we have a layover in Lanzhou!
Lanzhou Airport is a high-altitude airport, and my husband was experiencing some mild altitude sickness – dizzy, no appetite, and a bit nauseous. After breakfast, I asked the restaurant staff if they had any remedies for altitude sickness. They immediately helped me inquire and then directed us to the front desk. Ms. Zhao Lina at the front desk asked about my husband's symptoms and provided some helpful solutions! With the hotel's assistance, my husband felt much better. Finally, we even received a follow-up call at the airport checking if his symptoms had eased – truly, thank you so much!
The hotel is very close to the airport, and the shuttle bus was very comfortable.
All the staff, from the shuttle driver to the front desk and the restaurant, were incredibly friendly.
The only minor downside was that the room felt a bit stuffy.
MM809569****The service here is excellent, the environment is great, and the views are beautiful. There are also many delicious restaurants nearby. The staff at the front desk, in housekeeping, and at the concierge desk are all very friendly. Xiao Wang from the concierge even proactively brought a fruit platter to my room. I've stayed here many times, and it's now my go-to hotel whenever I visit Lanzhou.
Hotele w: Gansu Grand Theatre/International Convention and Exhibition Center, Lanzhou
Cena za noc od:218 AED
9,2/10
Very Good
GGuest UserAnna Niu, the Guest Services Manager, was the perfect start to my trip.
I chose to stay at the Four Points by Sheraton for its standardized service, but Anna took the service and overall experience to the next level.
I'm not exaggerating when I say I've stayed in many hotels, ranging from 600 to 6000 yuan, and while some might have better decor, none have offered service and arrangements as thoughtful as Anna's.
I would unhesitatingly recommend this hotel and Anna to all my friends and family.
Facilities: The hotel is only 2.5 years old, so all the facilities are quite new. They have washers and dryers, and the gym has three types of cardio machines, a squat rack, and dumbbells – more than enough.
Cleanliness: The housekeeping staff were very prompt and maintained high standards of cleanliness.
Environment: The location is just right for all the attractions. The furthest taxi ride is no more than 30 [yuan/minutes], usually 10-15 [yuan/minutes].
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