Very nice hotel. Came to see how it was as we want to travel with grandkids and wanted a warm pool. Hoping it’s warm everytime. Loved the fact it had a fridge and microwave so we can bring extras.
My husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.
The location of the hotel was in close proximity (5-minute walking distance) to the venue we were attending at the Fiserv Forum. There were many restaurants within close proximity to the hotel as well. The room was just ok. The bathroom door in the room was broken, and the hotel could use some updates. We did not have much interaction with the front desk, but staff was polite during check in/ out. Valet was pleasant and offered to help assist with bags. Overall, the say was nice given the reason for the visit. I would not stay there for more than a weekend, because the hotel is downtown and you hear sirens all day.
The hotel provided a peaceful haven away from the hustle and bustle. The rooms were impeccably clean, and the serene environment made for a restful stay.
Dans l’ensemble, nous avons été satisfaits. Dommage pour un Hilton de ne pas offrir des boissons chaudes ou eau fraîche à l’accueil. C’est généralement de bon usage. La moquette de notre chambre nécessitait un nettoyage. Autrement un bon confort.