Znajdź 5-Star hotele w mieście Makau

Hotel service was exceptional, flowers were prepared for our anniversary celebration. Hotel room and swimming pool were modern and clean. Highly recommend this hotel. One minor flaw was the pillow were too soft.

Great hotel with very large and comfortable room. The room was very clean and well maintained. The breakfast was very nice, with a lot of choice. The location is convenient with bus just downstairs the hotel. I recommend this hotel for a stay in Macau.

Overall we had an excellent stay at The Londoner and would gladly come back. The shuttle transfer from the Hengqin border was a bit confusing at first. The signage was not very clear and seemed to point in the wrong direction, and the employee at the pickup point unfortunately spoke neither Mandarin nor English. After some searching we managed to find the correct shuttle and arrived at the hotel without further problems. Once at the property we were immediately assisted by one of the staff members. Check-in can take some time since many guests arrive at the same time. If you travel as a group and request rooms on the same floor, the process may take even longer. It almost felt like receptionists had to compete with each other to secure rooms before they were assigned elsewhere. The organization seemed a little unusual, but eventually everything worked out. We were offered rooms on the same floor, which happened to be a smoking floor. The staff explained that smoke smell should not be noticeable. This turned out to be accurate. The rooms themselves had no smoke smell at all, and only a very faint smell was noticeable in the hallway. For non-smokers it is therefore perfectly manageable to stay on such a floor. The rooms themselves were excellent. They were spotless, spacious and very well equipped. Amenities included a coffee machine with capsules and creamer, more than enough drinking water, a large comfortable bed and easy-to-use electronic controls. The blackout curtains work perfectly for anyone who prefers complete darkness while sleeping. The bathroom area was also very spacious and featured a large mirror, a very nice shower, a bathtub and a Japanese-style toilet. One of our rooms was designed for disabled guests and therefore did not include a bathtub, which was perfectly fine. What stood out positively was how well the accessibility features were integrated. The bathroom was beautifully designed and did not feel like a simple retrofit, which is a very thoughtful touch for guests who need these facilities. The Londoner complex itself is huge and beautifully designed. Staff are present everywhere and are generally friendly and helpful. The complex focuses heavily on shopping and entertainment. Western food and bar options are somewhat limited, but this likely reflects the fact that Macau today caters largely to mainland Chinese visitors. We still easily found options such as the Cheesecake Factory and the Gordon Ramsay Pub & Grill, which served our needs well. One major advantage of the location is connectivity. From The Londoner you can walk via enclosed skybridges to the Four Seasons, The Venetian and The Parisian, and other casino resorts can be reached either on foot or with a short and inexpensive taxi ride. If you want to explore the historic Macau Peninsula, reaching the metro system from the casino complex is not entirely straightforward. However taxis are plentiful and affordable, making the trip very easy. There also appear to be public buses available, although we did not try them ourselves. Overall the hotel complex works very well as a base for visiting the other side of Macau. One small logistical note for travelers heading to Hong Kong Airport: the reception staff could only point us to bus services going to the Hong Kong–Zhuhai–Macau Bridge terminal. Direct transfers from the hotel to Hong Kong Airport were not really available through the hotel, so we ended up arranging a private car ourselves. In practice the hotel can easily get you to the bridge terminal, but from there you will need to organize the onward journey yourself unless you book a private transfer in advance. Overall it was an incredible stay and a hotel we would happily choose again. Just keep in mind that Macau is not Las Vegas and caters much more to mainland Chinese visitors, so expectations should be adjusted accordingly.

Stayed for 3 days 2 nights and we enjoyed our stay very much! Everyone so friendly and helpful in Andalusia most specially Rea and Shuai who assisted us with our luggage. We enjoyed the lounge also and the water park in galaxy! Hotel room quite clean and spacious! Housekeeping very polite.

Zatrzymaliśmy się na urodziny mojego męża i dostaliśmy darmowy tort. Hotel ma bezpośredni transfer z/do portu HKMB, co jest bardzo wygodne. James zapewnił nam wczesne zameldowanie i częściową aktualizację do widoku Wieży Eiffla. Obiekt jest utrzymany i czysty. Zdecydowanie wrócimy i zatrzymamy się tu ponownie

It has been over 5 years not stay in this hotel. This time made me not much excited. Regards the room service, there are only 2 bottles of water provided and it's much behind others. the saunna room still keeps same and it's the only point I forcast. Unfortunately, there still no wet towel provided, no slipper provided, the good thing is not much people use the room. the view is nice and this is the selling point. I might not stay again unless the room rate is attractively.

Ten hotel jest dogodnie położony. Sklep, food court i kasyno znajdują się tuż pod hotelem. Prawie wszystkie markowe punkty sprzedaży detalicznej znajdują się w sklepie. Od sklepów po lokale gastronomiczne, po lokalne produkty upominkowe z Makau, są łatwo dostępne w sklepie. Ale szczerze mówiąc, ceny są wyższe niż w przypadku zakupów poza sklepem. Pokoje hotelowe są dwa razy większe niż w innych hotelach. Udogodnienia są bardzo podstawowe. Na przykład nie ma ekspresu do kawy. W pokoju są 2 zestawy telewizorów. Są bezpłatne usługi transferowe, takie jak na lotnisko, ale działają tylko po godzinie 11:00, co 15 minut.

This hotel is unforgettable for me! From entering the lobby, check-in, welcome gift,24H butler service, bed at night, low noise, inexhaustible bottled water, 24H free ice/hot milk, chocolate milk, capsule coffee, USB charging plug, exquisite bathroom supplies, shower room without overflow problems, comfortable mattress, very cold A/C, special surprise, check-out, they taken care of carefully. You must try their buffet. Make a reservation while you check-in, you will have a good prices. I would like to say thank you to lovely butler Ivy and Sarah. No one is more considerate than your service. Thank you for your lovely hand-painted cards, balloons and St. Regis Bear,.Which made my daughter has a very unforgettable trip in Macau. Without your sweetness arrangement, the journey would have lost such special memories! We love you. To the cutest and most considerate lobby service staff - Rocky. 😊Your enthusiasm and thoughtfulness have made every guest feel it, which will be the motivation for us to come back!

The walls are thin. You can hear the snore of the guests behind the walls and in the corridor. On the third day of my stay, a family with kids checked in to the connecting next door. The kids kept turning and turning and turning the connecting door knob violently for a few minutes and the parents didn’t stop them. Terrible service of the waitress at the restaurant. Poor communication skill and offensive manner. When I asked for the bill and placed my credit card on my dining table — and I didn’t say anything else — her first response was “No discount!” I didn’t ask for any discount. She asked me “Are you our hotel guest?” I showed her my check out luggage storage tag and said “I am. But I just checked out.” She responded grumpily, “No discount gah! You don’t have the room card!” I wouldn’t book with this resort anymore. I wouldn’t recommend this resort to people who are looking for a quiet stay.

Pokój nie był czysty, zużyty wacik kosmetyczny był przyklejony do lustra. Jedna z umywalek w pokoju była zatkana, woda w ogóle nie spływała. Najważniejsze jest to, że pokój był reklamowany jako ”rodzinny pokój z widokiem na morze”, ale w rzeczywistości tylko z balkonu, patrząc z boku, można było zobaczyć kawałek tego rzekomego morza (patrz zdjęcie), o Macau Tower nawet nie wspominając – widać było tylko drugą część hotelu. To było naprawdę wielkie rozczarowanie! Zadzwoniłem na recepcję z pytaniem, czy mogę zmienić pokój, a recepcjonistka powiedziała, że wszystkie rodzinne pokoje z widokiem na morze znajdują się w tym samym miejscu na każdym piętrze, więc widok z każdego pokoju jest mniej więcej taki sam… Czułem się, jakbym został oszukany. Izolacja akustyczna pokoju była słaba, hałas z korytarza i sąsiednich pokoi był bardzo głośny i przeszkadzał w odpoczynku. Centrum handlowe na dole miało bardzo mało sklepów, nie było tam nic ciekawego do obejrzenia.