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Courtyard Erie Ambassador Conference Center
4.2/5100 opinii

Courtyard Erie Ambassador Conference Center

Summit Township|ALDI w odległości 0.17km
The difference a day made! I have only positive things to say about my experience at this hotel. Check-in was welcoming and informative. Without prompting, I received a detailed orientation to the site and its amenities, and was encouraged to use them. The commitment to providing outstanding customer service at the Courtyard by Marriott Erie Ambassador Conference Center extends beyond the front desk. Literally every employee I encountered was helpful, gracious, or attentive. For example, one employee gave me recommended two local grocery stores. This morning's breakfast was bountiful and tasty. By contrast, yesterday's breakfast at the Home2 Suites Erie was basic and blah -- breakfast bowls heated by a lamp, plain bagels, and cereal with milk. No yogurt. Mainly for work, I spend approximately 60 nights per year at hotels. I recognize that hospitality is largely performative. Even if hotel employees are in a bad mood, they tend to meet the expectation to smile and provide useful information. My stay at the Courtyard by Marriott Erie Ambassador Conference Center was flawless. This was a sharp contrast to my previous night's stay at the Home2 Suites in Erie. Unlike at the Courtyard by Marriott Erie Ambassador Conference Center, where my stay was very pleasant, there were zero smiles at the Home2 Suites in Erie. At the Home2 Suites, I was not greeted by name, even after I introduced myself to three employees -- front desk; front desk manager; manager on duty. When I tried to ask questions about the location of the elevators and when breakfast was offered, the front desk manager stopped emptying the trash to butt in the conversation and threaten to cancel my reservation. I obtained that information from the manager on duty, but only after she looked it up. My room at the Courtyard by Marriott Erie Ambassador Conference Center was clean and comfortable. All the expected amenities were present. Nothing was untidy. By contrast, my room at the Home2 Suites by Erie was clean-ish. There was no lotion in the bathroom. There was no hair conditioner in the bathroom. In the shower, I noticed a VERY dirt place where one might place a bar of soap. While showering, I discovered that there was NO shower gel in the wall-hung dispenser. When I removed its cover, I confirmed the dispense was bone dry. Yet another letdown by the Home2 Suites by Erie. I mean, essentially an employee has to *never* check the dispenser for it to be empty. I had high hopes that my next stay at the Home2 Suites, for which I had pre-paid would be more pleasant. I confirmed my reservation with Hilton Honors on 5-31-23 and 6-1-23. I used the Hilton app to select my room and check-in on 6-1-23. As I approached the front desk at 3 p.m. to get my card keys, I saw the side profile of the front desk manager from the day before. She dashed into the office, closed the door, and canceled my reservation at 3:02 p.m. In my experience, that is an all-time low in customer service by a hotel employ

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Motel 6 Erie, PA
3.9/5101 opinii
The room was clean with a nice built in dining table and bench. Cigarette burns adorned the surfaces and carpet as if they had been artistically thought out to compliment the minimalistic decor. A heavy, deep scent filled my nostrils as I opened the door to my room. “What is that”, I thought to myself. Ah, that’s it. It’s damp, dirty dog. As I unpack my belongings, I turn to check the clock but there was no clock in sight. “Thankfully I have my cell phone”, I thought to myself. Then suddenly my nose starts to run and I reach for the box of tissue. Wait, there is no box of tissue. I scratch my head, perplexed, because what hotel doesn’t provide a box of tissue and an alarm clock. Realizing I need to wash my hair after touching it I head to the bathroom to turn on the shower. I grab the only two towels provided and look for the complimentary mini shampoo and conditioner. “Huh? Not again.” I say as I shake my head. There aren’t even complimentary shampoos and conditioners. Fine. I brought my own. After my shower I stand in front of the vanity combing my freshly cleaned hair. I did not want to lay my wet hair on one of the pillows and saturate it so I reach for the hairdryer. Wait a minute. Seriously? There’s not even a hair dryer? I didn’t even bring one because this is always provided no matter where I stay! Disappointed and upset, I decided I would relax with a coffee because coffee can put the most stubborn person in a better mood. I head to the sink to grab a glass and some water to fill the coffee maker for a much welcomed cup. Another problem though, there is no coffee maker. When does this end? Well at least I can iron the clothes I am going to wear tomorrow while my hair air dries. Nope! Wrong again! There’s not even an iron and ironing board. It’s just time to go to bed with all of these let downs. Who knows what else I my discover. Ah! That’s it. A paper thin blanket. So, I say a prayer and thank god that I was not expecting a microwave and mini fridge. In the morning, as I am packing my vehicle a sigh of relief was let out. Thank goodness it’s over. I don’t have to stay here anymore and there will be no more unpleasant surprises. But as I walked from the lobby the essence of wet dog could be found on my clothing at checkout. I am not from Erie nor do I know many people from around here. If I ever do know of anyone who is traveling here, I will absolutely recommend this motel if I do not like them.
Baymont by Wyndham Erie
4.2/5102 opinii
Place was clean, room was huge bed was comfortable. I asked if I could get wash clothes for 2 days and never received them. Food was ok.
Wingate by Wyndham Erie
4.2/5100 opinii
This is an awsome clean , neat , very well maintained property with polite helpful staff.The beds are very confortable. We had the best nights sleep. Very quiet. We stayed here again on our return trip home. The breakfast will not disapoint.. Everything was Great!! We had no internet service on our return trip and called the manager to make reservations and she remebered us from our first stay.
Hilton Garden Inn Erie
4.2/5100 opinii
First, currently I’m cuddled in bed in the hotel! So I haven’t even left yet! Staff was amazing! Room good! But my praise comes in a different light….. The on site restaurant “safari grille”. Oh. My. Gawwwwwd. I was honestly terrified to try, but we were tired and hungry. I chose the tomato basil bisque and grilled cheese. My hubs had wings and Cobb salad! My bisque was mind blowingly amazing!!!!! The sammich was perfect. My husband who is hard to please, said they were the best wings he’d ever had! I don’t know why this place isn’t more on the map! You are top notch! We WILL be back!
Hampton Inn Erie-South
4.3/5100 opinii
I travel frequently and stay in a lot of different Hampton Inns. I have to say that this stay has been one of the best. We were just here for one night travelling from Canada to Florida - the welcome upon reception was outstanding and was a great start. Yes, the rooms are showing some age - but extremely clean. Yes, there was noise from the heating unit and also high winds from outside - again this is to be expected (why we travel with ear plugs) The cherry on the cake was the breakfast area - I have to say this is the most clean and complete breakfast area I have seen at a Hampton in a long long time. It was immaculate and a very good selection of breakfast food. The staff we met were so welcoming - from the manager Kathy to Jan the night clerk. Kathy, you should be proud of your team. If we ever come this way again we will stay at this Hampton for sure.
Holiday Inn Express & Suites Erie (Summit Township)
3.8/5101 opinii
Our family of 5 (ages 7,5,3) and grandma stayed here overnight this past Sunday into Monday. We chose this hotel because it is connected to Splash Lagoon and were able to get a great deal! We had a great time! The biggest pro is that this is hands down the best bang for your buck if you are looking for a fun family trip (especially to an indoor water park). We have done Great Wolf Lodge and Khalahari, and I would say this was the best. The hotel is conveniently located off the highway. It is connected to Splash Lagoon. The six of us stayed in a two queen bed suite that included a kitchenette, pull out sofa, 5 x2 day water park passes and a great free hot breakfast for $353. BOOM! The hotel is clean, the rooms are clean, the staff is super friendly and accommodating. There is plenty of free parking and free wifi. It is connected to Splash Lagoon and central to a bunch of area restaurants. The breakfast was delicious and it was free! They had omelettes, French toast, fresh made pancakes, sausage, hot and cold cereals, yogurt, fruits, coffee, tea, juices, milk, assorted breads, etc. My only small complaint is check in is not until 4pm and checkout is at 11am. However, the awesome front desk staff was able to give us an extended checkout at 12:30pm - which was a huge help to be able to get two hours in at the water park and use the room to get dressed before checking out. Overall would definitely stay here again. Thank you to all the staff at the hotel who worked to give us a great stay!

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