d2vrecords
28 sierpnia 2022 r.
The hotel is very beautiful with a nice garden and a private lake. Hotel check-in was very smooth, the staff did their best to meet our need. As we were celebrating our anniversary, the Hotel prepared a cake for us and delivered to our room. We really loved that kind act from them. The Buffet dinner is only open from Friday to Sunday, though it was not a problem for us I think the hotel should think about some guest who don’t know the city. For hotel check-in we were lucky to have King Jin and Selina who helped us with a beautiful room with the lake view and Selina was very responsive by sending the iron to our room. I have a big appreciation on the second day for Abel Cheng, the concierge who rented the power bank for me to use outside But Abel also gave us some direction in the city, he was fully available to respond. On the last day, it was Yolanda Yu who extended our card for a late check-out as our train ticket was scheduled at 5pm. Breakfast was very well coordinated with Jason, he took good care of our baby. Overall I will say that our stay was superb.
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