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What I like most about this hotel was the staffs. With all limitations that they had, they tried to serve all guests as best as possible. Like when I had a room service delivered by Agit, on the following morning I saw him on front desk. Apparently he was a front desk agent instead of a waiter. I also saw a waiter on egg corner making scrambled eggs. They were all multi tasking without degrading their professionalism. Back to when I arrived and get help from Firly the FDA. The check in process was fast. My smoking room did not smell at all, thanks to Tina the room maid. Riyanto from housekeeping also delivered by request to borrow sarong and praying mat almost instantly after I called. But they did not offer me kettle jar until I asked, because kettle jar there was on request for superior room. Once again maybe because the limitation. I can understand because it's two star. Staffs in the restaurant were helpful too. Like Yusuf and the other guy, they served my breakfast and later on in the evening with my dinner attentively. When I had trouble with my laptop the IT guy, pak Wawan was also showed his attention. The problem was not solved because the cause is the hardware but at least he helped me saving my presentation. One beautiful thing about the hotel was tge garden. There were many plants that I did not know. But as soon as I scanned the bae code all informations came up. Brilliant idea. And the last one was Gita who helped me with my taxi pick up. She gave me her best estimation of my pick up arrival because the taxi pool was a little far from the hotel. But there are few things they need to improve: 1. They don't have SDB in the room so it would be better at least the provide in the front office. 2. Because of staffs limitation I had to wait my room service a little bit longer than I usually have. 3. I don't know why but in my first morning the hot water was not as quick as my second day. Overall I had a nice stay there. Thanks for the clean room and good food, also of course their friendly attentive staffs. I might come back one day if I have another business there.

all the staff have a good manner to welcome me in Swiss-Belinn Cikarang. the breakfast and the view is so enjoyable. The room is very comfortable too said my family. i love to comeback one day to stay in here.

This hotel location is very near to living mall. Around that many food store and McD KFC. Good place to stay. It ia very suitaleb for business purpose

The room is very new, the facilities are complete, clean, the environment is good, and the service is in place.

Overall comfortable, especially the service is very responsive and the room is clean but unfortunately there is no stove so if you are hungry at night you have to buy it

The hotel is actually nice with an ok location, but the walls and ceilings are dirty and the paint is already torn, the facilities are ok, the hot water is on, close to the damri bus to soetta airport. Recom makes those who want to stay here.

Good place good stuff clean room. Very convinjence to stay here

Good environment, the room is clean, modern, and complete with amenities.

Good location. Clean and good places nearby. Shopping mall and business area

Its really nice and I got upgraded room for free.. and I got spa voucher from recepcionist. The location is really strategic and easy to find.. They have less number of floor so its faster to get in your room The Room -Really nice,clean,wide, equipped with all the stuff that you need (mineral water, coffee, creamer, refrigator) The bath room -Quite wide and clean + hairdryer is avaiable but the dissapointed thing is the hot water did not run really well (its only warm, not hot as my preference) The Breakfast -A lot of things to choose, from cereal, traditional drink to dessert The Staff -The staff is really helpful & nice. Definetely going to visit this hotel again when I visit cibitung