Gość
13 czerwca 2024 r.
Travelled here visiting Istanbul first with my adult son. The guest relations mgr, Selin, the House Mgr, Kemal and the House Mgr provided excellent client services and care. Kemal and Bekir were a tremendous help pre-arrival when I was trying to sort out details on tours and timeline. Very helpful and very sincere to assist making this trip the best ever. The hotel arranged two private tours- the jeep tour - go at sunset, and the personal tour of the northern Capadoccia, and the balloon tour. The guides were worth the extra $$, Rana took us to all the sights and she provided a lot of factual info and we liked her very much. The jeep driver did a lot of fancy moves with the IPhone camera which resulted in incredible pictures. Due to wind, our balloon ride was cancelled, but that allowed us to sleep a little later, on a day we had for the full day tour. As foodies, we had excellent recommendations from the staff for two restaurants within walking distance. The staff arranged all our airport transportation as well, felt secure in making the flights. It would be hard to beat the level of concierge services we received! We had a warm welcome, including a personal tour of the grounds with a vineyard, A traditional Turkish Breakfast was served each morning, we only wish we had had more time to dine so we could taste everything! The resort was absolutely beautiful, a peaceful retreat with excellent views. The staff surprised us with an upgrade to our room based on our loyalty and availability. We had the Ishtar and it had a beautiful patio with a view, fireplace, large bathroom and a lofted bedroom suite. Champagne and cheese were available in our room upon arrival. The staff’s care was what I treasure the most- I will definitely be back with my husband. There are many, many ‘cave hotels’ and I am happy I stayed at this lovely boutique hotel with a view.
Przetłumacz