Casa Andrea Teror

"We were treated poorly over the phone when we called to clarify a question about our stay. First of all, you should be polite and courteous when answering a call from someone you don't know who has booked a stay. Second, every stay should have a minimum level of service since you are offering and charging for a service, which, incidentally, doesn't have a TV. But this gentleman couldn't respond the way he did (you come here to disconnect, tell your husband to watch the football at home). It's not a correct or respectful response because I don't have to justify anything about my stay, sir. Therefore, we automatically canceled the reservation because obviously no one deserves that kind of treatment. If you were having a bad day or that's just how you are, you'd be better off doing something else and not dealing with people publicly. I hope this helps someone because a potentially ideal stay could be ruined by a rude person."

Teror Encantado Apartment

Studio in 400-year-old farmhouse in the mountains

Cozy cottage with a garden in the middle of nature