Hotele Homestays w Tulum

First, some context. The author of this review had over 25 years of senior management experience in the resort industry, has stayed at hundreds of hotels in over 80 countries, and visited Mexico more than a dozen times. You drive around eight miles on a dirt road to get to O Tulum. This would not be a negative for us if the delightful description and pictures were real. They aren’t. The photos on the web site grossly misrepresent the units and pretty much everything else. The reserved unit (pool view) was so unacceptable we forfeited a nonrefundable night rather than stay in it. We did stay one night by paying extra for a honeymoon suite, which was pleasant but not a rave. The pool view unit on the second floor was a tiny, dark concrete box whose main view was a fence. The “honeymoon suite” was bright, overlooking the pool with ocean behind it. But it was run down in many areas and certainly not luxurious or worth the price. The beach in front of the property is rocky and not really swimmable or even very walkable. My only explanation for the many high reviews is that the staff, who were in fact quite nice, coached guests to rave. You can, I hope, do better.

We stayed 4 nights and had a great stay. The rooms and especially the pool look exactly like the pictures and are stunning. Our stay was quiet in terms of other guests as the hotel is not 100% up and running yet (no in-house restaurant and gym but were offered to use the facilities of the neighboring hotel) which we loved as we had the huge pool all to ourselves :-). You should be aware that the area around the hotel (Aldea Zama) is separated from the ”center” by an area that you should not walk through at night - so you have to rely on (expensive) cabs or a car to get around at night - not the responsibility of the hotel, but an issue of many areas in Tulum to be aware of!

With a stay at IIK Tulum by The Spot Rentals in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This upscale apartment is 2.4 mi (3.8 km) from Tulum Mayan Ruins and 3.6 mi (5.8 km) from Tulum Beach.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a steam room and a fitness center.Free self parking is available onsite.Stay in one of 9 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and free tea bags/instant coffee.

With a stay at Naats Amigos Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This beach aparthotel is 3.2 mi (5.1 km) from Tulum Beach and 12.2 mi (19.6 km) from Xel-Há Park.Be sure to enjoy recreational amenities including an outdoor pool and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.Featured amenities include multilingual staff, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 15 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

A stay at Sonido Del Mar Hotel and Yoga Loft places you in the heart of Tulum, a 5-minute drive from Tulum National Park and 6 minutes from Gran Cenote. This family-friendly aparthotel is 3.5 mi (5.6 km) from Tulum Mayan Ruins and 4.4 mi (7.1 km) from Playa Paraiso.Relax and unwind with massages, body treatments, and facials. This Mediterranean aparthotel also features complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Featured amenities include luggage storage, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with down comforters. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected.

I've never ever seen such a dirty and filthy place in my life, and probably won't in the future either... Our 1-night stay was also during the peak of Covid when the cleaning was supposed to be the number one thing, especially if the property promises that in the hotel info. Grease, dust, unwashed kitchen utilities, plates & glasses, dirty oven and micro wave, loaded laundry machine, full dryer, bird poop, cigarette ashes, left garbage, bacterias, dead insects, stained chairs, nasty toilet brushes, soap and tooth paste leftovers in both bathrooms... The list is so long and I took over 40 pictures as evidence. Just imagine dust balls and grease on the shelves in the fridge, then you might understand what I'm trying to explain. There is no reception so the management has given all the burden to the security guys to run the property. They neglect answering WhatsApp messages until it's too late to solve the problems. Unfortunately they don't accept complaints if you reserve your stay with agents, like hotels.com and they have zero tolerance whatsoever when it comes to settlement between the client and themselves. This is not a place that should be included in the Coco Family, their other hotels by the beach are totally lovely & great compared to this one up in Tulum City at the end of town.

With a stay at Casa Wahh in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This upscale apartment is 3.1 mi (4.9 km) from Tulum Beach and 11.7 mi (18.9 km) from Xel-Há Park.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden.Free self parking is available onsite.Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished patios. 45-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

With a stay at this condo in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 8 minutes from Gran Cenote. This condo is 3.3 mi (5.4 km) from Tulum Beach and 3.4 mi (5.5 km) from Tulum Mayan Ruins.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.Free self parking is available onsite.Make yourself comfortable in your air-conditioned condo, which features a microwave.

With a stay at Lumina at LOSANTOS Tulum in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This upscale apartment is 2.9 mi (4.7 km) from Tulum Beach and 11.9 mi (19.1 km) from Xel-Há Park.Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center.Featured amenities include dry cleaning/laundry services and an elevator. Free self parking is available onsite.Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with Egyptian cotton sheets. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.

With a stay at this apartment in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This upscale apartment is 3.1 mi (4.9 km) from Tulum Beach and 11.5 mi (18.5 km) from Xel-Há Park.Free self parking is available onsite.Make yourself comfortable in your air-conditioned apartment, which features a flat-screen TV. Digital television is provided for your entertainment. The bathroom has a shower.