Hotel Höhlenstein

"we booked an upgraded room with a kitchen so that we could cook our own food, to our surprise we found that the hob does not work. After asking the staff they began to tell us it was only a display model not for use which is very convenient as all the shops and restaurants were shut by that time. The next day we found that there was a dark yellow leak from the room above which landed directly on our bed and belongings, the staff moved us to another room but there was no apologies as it was not their fault apparently? The whole experience was stressful and i would not stay here ever again!!"

Adler Inn Tyrol Mountain Resort Superior

"A Disappointing Experience – Not a True 4-Star Hotel We highly recommend doing thorough research before booking this hotel. Unfortunately, our stay did not live up to the expectations set by the website or the hotel's advertised 4-star status. 1) Location: The hotel is located on a busy road, with heavy traffic from large buses and ski-related car congestion heading towards the main ski lift. Many of the rooms face this road, meaning you can expect traffic noise. This is especially concerning if you have children, as the front of the hotel opens directly onto a busy country road. The image on the hotel’s website, showing a peaceful scene, is misleading—it was taken from the back of the hotel, not the front, which actually reveals a parking lot and a bustling road. Furthermore, the ski lifts are not easily accessible from the hotel. The drive to the lift takes around 10-20 minutes, depending on traffic, or you can rely on the hotel shuttle. It is not within walking distance, so don’t expect a quick walk to the slopes. On the plus side, if you enjoy walking or cross-country skiing, the location is ideal, as there’s a trail behind the hotel. 2) Food: As frequent visitors to Austrian hotels, we have come to expect high-quality food, especially when staying at a 4-star property. Unfortunately, this was not the case here. The food quality was disappointing: Cooked items were often overdone, such as ribs that were severely burnt. Salad ingredients appeared stale, and there was a noticeable recycling of old food. While the dinner service seemed to have gourmet aspirations, it was more akin to a basic cafeteria, with poorly prepared dishes, outdated ice cream, and subpar meat. On some nights, certain family members opted to skip dinner altogether. The food quality here is far from what you would expect from a 4-star establishment. In fact, we joked about nominating the restaurant for a "Gordon Ramsay intervention"—it truly needs a major overhaul. 3) Service: Service at the hotel was another letdown. The front desk staff was consistently unfriendly, especially when we needed help with simple requests, such as arranging transportation or organizing activities. This was particularly frustrating when traveling with kids, as daily plans often change and assistance is crucial. The hotel does seem to cater to regular guests, many of whom appear to have a close relationship with the owners and staff. This may create a more welcoming atmosphere for German-speaking guests or those from the region (Austria, Switzerland, Germany), but for international visitors, the service was lacking. Additionally, for those coming from tea-drinking countries (which is the majority of the world), be aware that the hotel restricts access to hot water and tea service during certain hours. This policy forces guests to buy drinks from the hotel, which, while a commercial strategy, feels quite inhospitable. In our experience, we have never encountered such penny"

Kinder- & Gletscherhotel Hintertuxerhof

"Niesamowity hotel jak zawsze. Naprawdę dobry świeży domowy jedzenie. Wspaniały z dziećmi. Przyjazny personel, który idzie dodatkową milę dla gości. Piękne czyste pokoje. blisko bergbahn. Relaksujące atmosfery w hotelu."

Hotel-Garni Jakober - B&B Und Appartements

"On the 23rd of April 2025 I stayed at the Jakober hotel in Tux with my family and I had a wonderful experience. The location of the hotel was not exactly central or close to the ski slopes in reality It was a 10 minute drive but the Hotel had very nice wiews, the hotel Is also close to a nice Trail that goes along a clean and stunning river with lots of nice places to take photos.At First I had the impression that the hotel was understaffed but then I realised that the Woman running the hotel was very polite and professional so She made made out experience even Better.The hotel also had a Ski room service which wasn't the best but It was nice and next to It there was a ping pong table and a spa which are wonderful services and I am glad that the hotel offered them.The room on the other hand wasn't as nice Because It was really old style so It was like a Little apartment with two big and comfy bedrooms with bathrooms whilst also having a kitchen; everything was clean and well-kept. In the end we had a really good experience so I would suggest this Hotel to anyone visiting the Hintertux glacier."

Hotel Tirolerhof 4 Sterne Superior

"Four visits to the Tirolerhof Hotel within one year… that clearly speaks for our absolute satisfaction. :) Incredibly kind and welcoming staff, a beautiful location, amazing food, perfect wellness, wonderful rooms – we couldn’t fault a thing."

Das Alois 4 Sterne Superior

"Everything was perfect! The staff, the food , the rooms and entire facility were so clean. This was our first visit to Hintertux and they assisted us with everything. A bus each way to the glacier stops outside. On returning the spa has everything. We loved our stay- we had 2 rooms as we have a teenage girl so would suggest this for others ."

Hotel Alpenhof

"Pierwszy raz wprowadził mnie do Alpenhof w latach 80. przez bardzo bliskiego przyjaciela, światowego znanego niemieckiego projektanta przemysłowego Ingo Maurer, który zmarł w 2019 roku (w wieku 87 lat) i to było natychmiastowe uczucie odkrycia sanktuarium, które przetrwałyby. Alpenhof i Hintertux udowodniły od pierwszego spotkania idealny odwrót do ucieczki i “ponowne ładowanie”. Teraz, gdy już minął mój czas, aby przejść do wieku 80 lat, poddałem się pokusie powrotu do tego błogosławionego zakładu zimą i lato przez ostatnie 10 lat. Młodsze pokolenie rodziny Dengg obecnie prowadzi miejsce z tym samym poświęceniem koncepcji całościowej jakości: czy to usługa, żywność, wybór działań ośrodkowanych na zdrowie, itp... wszystkie oferowane w najbardziej naturalny i nieuprzejme sposób. Pomimo moich postępów, nie widzę żadnego powodu, aby nie spodziewać się kolejnych kilku lat poświęcenia gościnności tego miejsca... i kontynuować nart, zimę i lato! Patrick Dormoy."

Auenhotel

Hotel Pinzger Tux

"W biznesie jest ciepła, rodzinna atmosfera i oferuje pyszne tradycyjne dania, które są wyraźnie przygotowane z ostrożnością. Ceny są nieznacznie na wyższą stronę, ale jakość żywności w dużej mierze uzasadnia to. Niestety doświadczenie nieco zmniejszono przez recepcjonistę, który pojawił się jako dość nieprzyjazny i z łatwością uraził się, gdy zadaliśmy pytania dotyczące rachunków. Bardziej profesjonalne i otwarte podejście do obaw klientów znacznie poprawiłoby ogólne wrażenie."