Conrad Urumqi

服務一流 酒店很不錯 早餐都是客房送餐比起自助少了點 不過前台很貼心詢問菜單上沒有的也可以滿足我們 牛肉麪不錯的 因為來的比較晚還給了延遲退房 真的很不錯 為他們點贊

烏魯木齊最好的酒店 張茜女士服務相當到位 幫忙升級了房間 還延遲了退房時間 非常人性化

很高興認識客房部張茜小姐姐 服務很完美 到烏魯木齊唯一指定入住酒店

酒店門口停車位不多，因為剛開業，停車暫時方便，停了一晚上四十塊，退房時沒人問我開不開停車票，停車票還要去一樓接待處開，開房時前台問過我有沒有駕車，最好把停車票開好送到房間，這樣方便一點，或者在房間預留停車票，讓客户自己填寫車牌號。房間環境就是五星基本的標準，沒有什麼亮眼的地方，打開就有熱水，這個還挺方便。地段一般，窗外夜景很爛，六樓的西餐廳真心不錯，價格也不貴，但房卡託上寫的是五樓，訊息上有誤差，但電梯上標註了餐廳所在樓層，但是房卡託上沒標註哪一家是中西餐。房間內也沒有餐廳的簡介和菜單，無法在房間裏叫餐。洗髮水和沐浴露個人感覺都不怎麼好用。這個價格的五星酒店房間內飲料竟然是需要付費的，對比上海等一線城市，有點離譜。簡介上是希爾頓高端，但平行對比幾個高端酒店品牌，這個價位和服務還是有所差距。雖然是新酒店，但很多地方都不足，管理團隊上存在問題，需要加強培訓，抓一些細節，明顯能感覺到整體團隊對業務的熟練度不夠。

酒店工作人員很熱情，下次來還會入住！

還不錯。就是前台太小了……

A great hotel as you would expect from a Conrad. The location was good but you do need to take a taxi if you want to get to the tourist areas. The hotel was spotless, staff were great and the sky bar, pool and gym all good. The only let down was the view. If the hotel is quiet, why put your guess in the rooms with the worst view? I will never understand that - part of the reason for booking the Conrad was for the view and I did ask for a high rim, but nope. That didn’t happen!!

About 15 minutes from the airport and from the station. Nice hotel in the city with an attached shopping mall and a supermarket downstairs.

The pros: it’s attached to a high end mall it has a top of the line automatic bidet as it’s part of Marriott group, interior of room is reminiscent of its sister brand, the EDITION has a beautiful executive lounge Service and lift arrival is always prompt Bellboys and L1 aunties are helpful, earnest and friendly Byredo toiletries The cons: Poor awareness by local drivers resulting in many drivers, dropping off the wrong entrance Signages of the hotel can be vastly improved, as it’s not immediately clear that reception is at L37, and that there’s even a L1 lobby Room was stuffy even as I tried to lower the thermostat to 18 celcius, I was still perspiring in my room and the middle of the night One of my wash sinks was clogged The pillows are not exactly comfy and I didn’t know there was a pillow menu until the day of checking out, even as I stayed in other Conrads of the world Most of the staff who are in their twenties and thirties, have major rbf until you actually speak to them where they appear to be more pleasant and accommodating