68 opinii
Mercure Antibes Sophia Antipolis
Valbonne|Nautipolis w odległości 0.59km
Overall, this hotel compares with similar in the area, but like all the others, I am at a loss where they got their 4 stars from… four stars in this region do not compare with 4-start hotels in other parts of Europe. On the positives, the staff are really friendly and helpful, the wifi is fast, the room has a smart TV, and the restaurant food was not bad. The breakfast is adequate, usual array of cold items but little by way of hot food. There is an outdoor pool, but it was closed at this time of the year. However, the rest was a bit hit and miss. I would have preferred to see the staff wearing masks, not one did on my 4 day trip. The room and hotel are in dire need of a refresh, there were scuff marks on the wall and the bathroom was a cheap moulded-plastic affair which is dated and tacky for a 4-star hotel. The rooms themselves are fairly basic and lack any finesse or extras that you’d normally find at 4-star level. The heating/aircon didn’t seem to work and the rooms annoyingly had a real lack of plug sockets, with none at “laptop level”. Also, given these hotels are in the middle of no-where, this hotel offered no transport options and I had to rely on an unreliable Uber service to get around. Be aware that this hotel caters for functions and parties that get quite noisy, and these can be annoying if you’re there on a work trip. And finally, the hotel forgoes room cleaning for charity donation. I know this is supposedly optional but there is a hard sell here and it’s not really transparent to who or how much you are donating, and really, if you want to support a charity, there are better options than forgoing room cleaning, so I was left with a feeling of cost-cutting at the expense of the customer. Not really sure I’d want to stay here again, but these Sophia Antipolis hotels survive on a lack of competition.
