Hotele w pobliżu: Rite Aid w Van Buren Charter Township

Marcie was exceptional. I got locked out if my room and she helped me. She stayed longer than usual to get the rooms ready and faithful to her commitment to finish her job overtime. Smiles for miles. Gave us more towels for the pool. Very impressed by her kindness and friendliness. Thank you OH so much Joanne

I sincerely like this hotel and that’s the reason I’ve returned to it more than 10 times within the last 3 months! Excellent breakfast, very respectful staff and oh great location. There rooms are always very clean also. They charge as little as $87 plus tax for a kings bedroom with a living room and sofa! My only issue is why I have never been rewarded for being a consistently returning customer lol.

I only spent 1 night here, and I was kinda prepping for a typical sort of crappy motel. Is it a luxury hotel? No, no one is gonna confuse it for that. But the room was comfortable, the wifi worked, the shower was fine, AC worked well and maybe most importantly for an airport hotel, the price was reasonable and there was a shuttle available. I really couldn't have asked for anything more in an airport hotel, frankly every major city should have this as an option and sadly that's just not the case, far too often you're in over $100 for the same room or worse. Of note, I clicked ”yes” an outdoor pool is available, but in reality their pool is totally out of commission. Didn't bother me, and in the upcoming months it won't matter, but if you wanted to take a dip, you can't.

Very good, clean and hygienic. It is very convenient to check in when you are in transit. It is very close to the airport and convenient for boarding. The service of the front office staff is very good, and they actively and patiently introduce the transportation methods and related contacts.

I had nothing but problems with this hotel. I was only staying there for work and my job was paying for it. The first time I stayed there about a month ago, they told me they needed my credit card to hold a deposit. I was then charged for the room instead of a pending hold. I’m still going back and forth with their accounting department to try to get that charge taken off. When I stayed there the first time, they were also supposed to have a meeting room set up for me the next day. When I went to the front desk they had no idea what I needed. I showed them the contract my boss sent me and they took 30 minutes to scramble up a room last minute. I had to start my meeting late because of the hotel forgetting to set up the room. The second time I stayed, last night, when I go to check in they tell me there is no card on file and I have to pay for the room! I told them that’s incorrect and called my boss. The woman at the front desk called her boss too and told me it was settled but I needed to put my card down for the deposit. I told her last time they charged me for the room, she promised me that would not happen again. Now today, I check my statements and I have a pending charge for $100, the deposit, and a random $35 charge that I have NO idea what for! I’ll call tomorrow to try to get it settled but I just can’t believe the issues I’ve had with this hotel. I travel a LOT with this company and have NEVER had issues like this before!

excellent shuttle bus service to and from Detroit airport, very professional receptionist. Large room with fully equipped kitchen (including dishwasher) nearby Wallmart and other shops and restaurants

We stayed overnight on January, 6/23 in Room 203 at the Holiday Inn Express- Detroit Metro Airport 7680 Merriman Road Romulus, MI 48174 Upon entering our room we noticed a soiled cleaning cloth on the floor in the bathroom. We also noticed the sink did not drain properly, there were no glasses for water and the TV and Remote did not work properly. The remote did not control the TV and the TV audio and video kept pausing repeatedly making it impossible to watch anything. We called down to the front desk, but the girl was busy with check-ins, and said she would come up later. She did not come up but we assumed she had either just been too busy or forgotten, which is understandable. The USB ports to charge our phones underneath the TV did not work as they were too loose and the cords kept falling out. I also was never asked if I was an IHG Member upon check-in or check-out, and received no points for my stay. This is just a personal preference, but one other thing we didn’t care for were the toiletries not being individual samples as it seems unsanitary because of COVID. I reached out to IHG on Twitter on January 7 and received a response right away. They reached out to the Hotel Manager to investigate and said I would hear from her. I received an email from the Hotel Manager January 10 stating she knew nothing about my concerns, so I forwarded her a list of issues we experienced. Finally, on Monday, January 16 after receiving no response from the Manager, I called the Hotel and asked for the Manger, who maintains she did not receive my email, which was a direct reply to hers. She offered me 8000 points, which I did not receive. This Hotel stay was the first night of our 2 week vacation. The first since COVID. I am not impressed by the apparent disregard for patrons by the Hotel Management. January 18, twelve days after our stay, and there was still no resolution, which is completely unacceptable Customer Service. No one should have had to deal with this while vacationing. Just to follow up, IHG Twitter added 10,000 points to my account, and I received 1,468 points for the stay. It appears 5,000 points were added as well, from the Hotel Management? Unsure? I do not enjoy leaving a bad review but also do not appreciate having concerns/issues seemingly dismissed as unimportant, and for that reason alone we WILL NOT be staying in this location again. P.S. I was unable to upload any pictures as the site will not work.

With a stay at Hampton Inn & Suites Ypsilanti in Ypsilanti, you'll be within a 15-minute drive of University of Michigan and Eastern Michigan University. This hotel is 10.2 mi (16.4 km) from U of M Hospital and 10.5 mi (16.9 km) from Michigan Stadium.Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and gift shops/newsstands.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ypsilanti? This hotel has 624 square feet (58 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 88 air-conditioned rooms featuring microwaves and flat-screen televisions. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.

Needed to book six rooms for our team, and Nader Judeh was extremely helpful and flexible. What was the extra mile is he was there to introduce himself and make sure the experience was perfect, by offering tips for other services in the future and also knowing what other teams were there to help with dinner areas. Check in was seamless and easy and Mark at the front desk was very helpful. In addition, I made a mishap and cancelled a room by oversight and Mark did everything he could to assist me during a ”sold out” hotel. He went above and beyond to find me another room and get it cleaned quickly. Along with being very kind during my stressful moment. When others step up to provide great customer service it is memorable. The rooms were clean, and very nice as I was able to compare five rooms. Great Hotel!!

Hotel Staff: friendly, available, helpful. There is no housekeeping but you can get new towels by going to the front desk. Hotel Itself-very clean, breakfast daily (we didn’t eat there but it smelled good), plenty of parking. Rooms-there were 2 of us; king bed. Beds were comfortable, room was immaculate. Plenty of towels, toiletries. Walls are rather thin. My only complaint, but it’s a big one, the WiFi is terrible. It’s a big deal when trying to work remotely during part of the stay & then trying to watch Netflix at night to drown out the noise from other rooms (thin walls).