Canadas Best Value Inn and Suites Vernon

It is a budget property. Old. Could be cleaner. But a good price if you are not too fussy. Check-in was easy and the clerk was helpful. No elevator to second floor. Room access from outside. Lots of parking. Close to 7-11, Denny's, Shell etc so location is convenient.

We stayed there for 4 nights, in 2 different rooms. Both had roaches, I woke up every morning with large red bug bites and found this guy and 3 of his friends in my bathroom on the 4th night. I really wanted this to be a nice hotel so I kept writing off the bites but when I saw the roaches with my own eyes I knew we needed to leave. The manager refused to give us a full refund and was very rude about giving us any money back at all despite having prepaid for 2 weeks. From the first night there we were getting sick, if there are signs something if off; pay attention, it could save you money and your health.

Cockroaches! Many many cockroaches on both the main floor and the second floor. Was not able to get a full refund for our stay. We are still recovering from our stay. Sray away guy seems nice but “There is nothing he can do”

The room was okay, it had a fridge and microwave, nice sink, broken wardrobe. The area of the toilet and bath needs a good cleaing and new flooring tiles.

The property was not clean. The room itself was dirty. The folding lock was broken. I had to wait 15 minuttes to check in because no one was in the office. Only 1 face cloth for 2 people. I would not recommend this place for others. I have stayed at other hotels for this brand and this location does not represent a good reputation.

Nosies and not very clean . My husband said the comforter smelt like BO . Cups for coffee had stains in them . Counter where TV was not wiped very well

For the price - it’s doable. Walking distance to store and restaurants was good. Opened the desk drawer on our last night and found someone’s leftover pizza. lol No one cleaned while we were there. The did bring us clean towels when requested. Wi-Fi was spotty at night. It made it difficult to watch the Roku TV. IT NEEDS A GOOD DEEP CLEAN. NO plugs on sink or tub. Make sure you don’t drop anything!! Like an earring or ring. Lotta dust bunnies under the bed! Had queen size mattress protector on our King size bed. Sheets kept popping off the corners. Needs some nicer blankets/bed spread.

When you pay 116. a night you expect better quality. It was clean but light burned out, closet door falling off, tub looked frumpy, no room service and no continental breakfast as advertised.

I wasn't expecting a lot from this hotel as we booked late and everything pretty much booked up. I told my kids not to expect a lot. I emailed asking for info about the kitchen in the room and didn't get any response so I didn't have high hopes for our stay. Once we got there, the desk person (I'm assuming he was also the owner) was very polite. He upgraded us and was incredibly helpful. The room we ended up getting was nice. It had a great kitchen area, everything was clean, and the beds were incredibly comfortable. The sheets smelled nice and clean. It was spacious in some areas and tight in others, but our family of 4 stayed for 5 days and we did just fine. When the A/C was on, you couldn't hear anyone else around you. When it was off you could hear some people or the odd train, but it wasn't inconvenient. We never felt unsafe or bothered by other guests. We were constantly offered clean towels and toilet paper. The employee/owner seemed to always be there and we never had to look around for someone to help us. There was always parking close to our room and it is in a convenient area. Everything is very close. Some things we didn't love - it's obviously an older hotel so stuff like the carpet was warn, the kitchen wasn't supplied with a lot, the bathroom cupboards opened from the bottom, the tub and sink don't drain well. Again, it's not a fancy hotel by any means, but I was pleasantly surprised and would definitely stay here again.