A lovely collection of 5 restored buildings. We had room 44: a ground floor unit (which in hindsight is the level you want so you don't have to tackle stairs with luggage). Unfortunately on arrival we discovered that the hotel was having some internet communication issues which for us meand they didn't receive our request for a parking space. However Camilla (front desk) promptly diffused the problem by offering a multitude of alternative options along with a very-appreciated apology for the connection issue. It was of course not her fault, but I never underestimate or underappreciate the power of a genuinely-delivered apology. Our stay was great: the room had mch-needed room-darkening shades, there were earplugs available (look in the closet) even though there was not one noise during the night suggesting they were needed. Breakfast was offered over a generous timeframe (6:30a-10:30a) with a very nice selection. Only one odd thing: we on didn't realize we'd have housekeeping for our 2-nt stay, but when we returned after our first night there was an inconsistent level of housekeeping attention paid: our towels were straightened out and coffee was replenished, but tissues were not replenished and our drinking glasses were not replaced/cleaned. Not a bad experience, just odd --- not sure how to rate 1/2 of a service that I didn't expect in the first place. Bicycles are available on the property --- this is a really nice way to see Visby. I simply can't say enough about Camilla -- if you check in and don't walk away thinking she is one of the nicest people you've ever met, then I would be it wasn't Camilla who checked you in.
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