The Westin Shimei Bay Resort

It has been a dream birthday for me and my friends. Manager Revan staff Merry & Feifei really made our day in the most beautiful way possible... with an awesome upgrade, late check out and many lovely attentions, complimentary drinks and cake. I have rarely seen this level of service. We will definitely come back and stay longer to enjoy the weather, the gorgeous food for breakfast and meet again with the friendliest staff... A big fat thank... and a 5 stars from top to bottom. Definitely foreigners friendly !

Very good stay at Westin Shimeiwan. The beach is clean but you cannot swim. The 50 meters long pool was really a plus. The hotel offers a wechat concierge service. 小徐同学吖offered very customized and caring services. Riyuewan with surf clubs and restaurants are 10mn drive away. Very convenient location.

The hotel is perfect for a nice relaxation the beach is beautiful and the staff is really good

Fantastic stay at The WESTIN. We came off-season and it was very quiet however service was on point and the staff super efficient, all restaurants opened and all activities available. The kids club is very clean and great for babies to just stroll around. Butler Revan did everything for us to spend a perfect stay with our 8mo old baby, upgraded us to the most beautiful Ocean view and got us beautiful cars with baby car seat for our car travels. Breakfast have a lot of western/Chinese options, super fresh and variations in the menu everyday so it’s not boring. The beach is clean, swim/surf possible (nice beach break). Everything is quite new and well maintained, and the staff is very helpful, most of them are English speaking which makes everything easier. Already thinking about our next trip.

Vicky5分

Awesome hotel right on the next beach in Hainan. Epic service from icy Ye as always who upgraded us to a massive villa literally on the beach 10 meters from the ocean.

Nice beach, pool a little far from the beach. Service is quite slow, and few staff speaks English. The food is good, and the rooms are also in good size

nice……

萬寧石梅灣威斯汀，我還會再來的 從孩子1歲多就帶他去天南海北地闖 住過了很多家酒店，民宿 這次選擇在石梅灣威斯汀祝的3晚4天 是我全家覺得這裡是服務最好的一次 必須要感謝我可愛的小管家，胖娜 我一般稱呼她小娜，雖然素未謀面 但是我能從微信感受到她是一個特別真誠 幾乎是我“隨問必應，有問必答”的夥伴 從停車到安排孩子活動 從接待到結束告別 真誠，有愛，事無鉅細，這是我對她的感覺 此外，石梅灣威斯汀的確撐得上是萬寧親子酒店的天花板，服務真的沒得説，甚至超越了廈門海悦山莊在我這裏的排名，我的訴求幾乎全部是有求必應，多晚都落實。 有幾件事印象很深刻 1.天氣熱，我想要點冰喝可樂，馬上就送來了一大桶，2月底我還去過長隆珠海，也是要冰，孩子手受傷了需要冷敷，愣等了20分鐘。 2.孩子睡覺覺得被單裏有沙子渣腿，二話沒説，22點還幫我們換了整套床被 3.親子活動也是孩子特別喜歡的，本來計劃在酒店就是簡單住宿，沒想到生生在裏面帶了3天都沒玩兒透，我周邊計劃的景點都沒去成 説點缺點吧 1.22號當天給我們辦理入住的前台小姐，態度一言難盡，有些不耐煩 2.小童泡泡袖的泡泡最好配比少些，有些嗆嗓子 其他超級滿意，我不知道我是不是中獎了小娜管家的好處，她真的給我們帶了很多幸運