I'm so glad I was booked here. I was talking to Jo on the phone to see if an early check-in was possible as we arrived early. While the rooms weren't available Jo went above an beyond to get them ready as soon as possible (thank you cleaning staff as well). Then, when we arrived, we were greeted by the lovely Leonie. Her bubbly and enthusiastic personality really made us feel welcome and we didn't feel like just another customer. I also had the pleasure of meeting Jo who was equally the same. I think my mood went from 70%-100% thanks to these folks :) The rooms we stayed in are refurbished and I understand they are focusing hard on completing other rooms to get them up to a "Jo" standard. A fresh lick of paint, modern TV, nice wood look flooring and a bed that has a nice throw on it, these are all things that make it feel homely. The cleaning staff do an amazing job on making sure the rooms are clean and very presentable. Wifi is great and yes it works. Nice products in the bathroom and a shower that offers rain/standard shower heads. They offer complimentary bottles of water, milk, hot choc, bickies and can offer cutlery on request. Minimal road noise and I like the rooms don't adjoin with a door. The decor is great and gives a warm modern feel along with comfy chairs and a decent working space. To put it simply, I would rather stay here than one of the big chains. It's run by hard working staff who I can only assume enjoy their work. These properties can be hard to find and in future, Jackie Howe Motel will be my preference and suggestion to anyone staying in Warwick. Thank you Jo, Leonie and all other staff who keeps this tight ship running.
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