Windhoek Gardens Boutique Hotel

Rooms are good, service as well. Helpful staff. Tasty breakfast. Feel myself like at home:). Thanks a lot.

From the opening reception, I could tell Windhoek Gardens was an amazing choice. They took me right to my room and made sure I had everything I needed. The restaurant was beyond anything I have experienced both in terms of service and food quality. My dinner is something I would have expected from a top tier steakhouse. The wait staff were incredibly friendly and made me feel right at home. I requested a late check out and was able to stay in my room until 5pm as my flight left in the evening. I would have to say this was the best hotel I have stayed at in any country. My only regret is that I couldn’t stay longer, if you are travelling through Windhoek you must stay here!

Our trip was between April and May 2024. We were very warmly received from both staff and management. The breakfast had a limited variety but was sufficient. Staff in both the restaurant and bar were very friendly and ever so willing to assist. Thank you for making our stay memorable.

An oasis of peace, nice staff and an even nicer manager. Very well kept swimming pool. Kitchen and waiters - great. I hope to visit you again and this time for longer. Good localization, peaceful but other hands close to centrum . We had night flight , no problem with parking our car few hours longer and hotel parking

I stayed here twice, April and May 2024. Had I been able to cancel after the first stay, I would have. The wifi is a joke. If you need to get any work done or be connected at all, this is not the place. Also, streaming services on the tv do not connect. No phone in the room to call front desk. No plug ins by the bed to charge devices. Yet, they have wall lamps next to the bed on each side, so the wiring is there. Messaged them on Whatsapp AND on their online chat portal (per their instructions) to get a car for pickup and they never answered. I had to call them to ask them to answer me. They finally did. Booked a car to pick me up from airport on arrival. Wilbard booked me a ride and said it (have it all in Whatsapp still) would be 550 and I can pay at the hotel. Great. Get to hotel and I'm told by the very lukewarm and rushed (no one else was there to check in) receptionist that I had to pay cash. I was never told this. Ridiculous. For my second stay, Wilbard booked me another car to go back to the aiport. I had them book it for 4:30am just because something in me knew they would mess it up. They did. The driver didn't show up until 5am and told me they told him 5am. He also told the security guard the same thing. Additionally, for my second car the different receptionist was able to put the car on my card. And said it was only 500. Interesting how the story and amount changed. Shady. Not again.