Hotele z: Wifi w Aragon, Spain

Location, service and views were amazing. However, they need to invest money to refurbished the rooms. Shower and shower doors were broken, the toilet was flooded every time I was having a shower. The rooms are a bit cold and the curtains did not close properly the windows.

The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave. Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment. At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before. Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level. The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.

Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well. We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.

I was away from the city at the weekend and asked staff if I could have the same room on my return. They happily obliged.

Lo más reseñable es el mal olor entre tabaco de varios años y no sé si será humedad. Se impregna hasta en el pelo, es insoportable. Al entrar pensaba que mi habitación estaba ocupada por el olor pero no. Para el precio y decir que es un hotel 3 estrellas no me parece nada apropiado.

We travelled with a group of friends, we booked two double rooms and had a nice time , it has a great location with lots of places to eat and bars nearby also walking distance from the cathedral and the hotel is pretty clean and with comfy beds, I totally recommend it.

Un hotel a la entrada de Bielsa, muy fácil de ubicar, con un aparcamiento muy amplio. La entrada y recepción genial puesto que te explican un poco que poder visitar y como moverte. La habitacion es bastante cómoda y amplia, con lo básico para la estancia y de regalo un par de botellas de agua, dicho sea de paso la habitacion cuenta con una mini nevera q va genial. El desayuno es bufet q nosotras lo incluimos y lo cierto es q bastante bien, si algo se agotaba lo repongan al momento. Bastante variado tanto en salado como en dulce. Muy contenta por la elección, sin duda repetiremos.

Todos fenomenal, al subir a la habitación teníamos dos camas individuales i lo comenté en recepción que había pedido una de matrimonio y rápidamente nos buscaron solución, con desayuno incluido que era buffet a la carta todo genial y pudimos comer todo lo que quisimos , volvería a repetir.

Hotel bien ubicado, y habitaciones cómodas. Fue un viaje de trabajo e hice solo una noche.

Nice room but no hot water in the morning. We came late to breakfast on Sunday so empty for eggs. Good location close to old town. Good service in reception.