Hotele z: Wifi w Derbyshire, United Kingdom

O godzinie 15:00 zameldowanie okazało się, że pokój nie jest gotowy. Poproszono mnie, abym poczekał i poinformowano, kiedy będzie gotowy. Pani zapomniała, więc wróciłem do recepcji, aby to sprawdzić. Około 15:50 mogliśmy udać się do pokoju. Z okazji urodzin mojego partnera i jednego noclegu zmarnowaliśmy godzinę, czekając na pokój. Po wyjściu z windy nie było jasne, gdzie będzie nasz pokój, ponieważ numery pokoi nie pokrywały się z numerem naszego pokoju. Wejście do hotelu było okazałe i bardzo przyjemne, wieczorem grał pianista. Ściany pokoju były okropnie cienkie, jak się okazało. Śniadanie było bardzo dobre, z dużym wyborem i jakością jedzenia. Lokalizacja była idealna, można było dojść pieszo do miejsc turystycznych i lokalnych udogodnień. Po przyjeździe byliśmy rozczarowani obsługą klienta.

Staff brilliant. Value brilliant. Absolute bargain.  Hot Breakfast was average which was an extra tenner but it had a good selection of cereal, toast, yoghurt. Rooms were basic but in a good way. Everything you need for a cheap stay. Clean. Only small gripe was pillows weren’t the best so next time I’ll bring my own. Some may like the more flat pillows. Thanks IBIS derby.

Staff were so helpful and guided us through check in. We were given all the information we required and made our stay delightful.

Stayed in this hotel as we are visiting the Chatsworth House the next day. Unfortunately we had a penalty charge for stopping our car at the front of the hotel for only 2 mins to off load luggage. It would be better if the hotel mention this before we check in.

Explorers Retreat Matlock Bath was a unique and fun experience! As a solo traveler, I loved the quirky cabins and the adventurous atmosphere. The staff were friendly and helpful, providing great tips on local activities. The cabin was clean and cozy, perfect for a solo retreat. The location was stunning, with easy access to beautiful walks and the charming town of Matlock Bath. While the facilities were basic, the overall experience was fantastic. It's a great choice for anyone seeking a bit of adventure and a taste of nature.

下午3點可辦入住。房間、衞生間面積大，但與房間比窗户小、對面是樓中其他房間的窗户沒有視野，窗户被鎖死無法打開，聯繫前台，説酒店所有窗户都打不開，但因為有換氣設施，住着沒有憋悶的感覺。床舒適乾淨。WiFi速度慢。位置靠近市中心，步行30分鐘到火車站。酒店服務態度差，預付款住3晚，因家中有急事，衹住了兩晚，多次與酒店協商，酒店不給退剩下1晚的預付房費。

All the staff were lovely and more than helpful, the room was so clean and had little touches that made it feel special; tea's and coffee's biscuits. The breakfast that was included in the price was brilliant as well

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.

The sanitation inside the hotel is very clean and tidy The heating, hot water and water in the room are sufficient There is a walking path near the hotel to go up the mountain to watch the sunrise 👍🏻

Throughly enjoyed our stay here, staff were very friendly, room was clean and the bed was so comfy, had the best nights sleep would highly recommend