Hotele z: Pools w Greater London, United Kingdom

„Hotel is across the street from the Underground Station. It's very convenient to get to Heathrow airport by public transportation. The rooms are basic but felt modern. The area around the hotel feels safe. There's not a lot of food options and all restaurants nearby are closed by 10pm.”

„Tak szczęśliwi, kiedy przyjechaliśmy. Wszędzie było czysto i cicho. Personel jest przemiły i upewnił się, że wiemy wszystko, co musieliśmy wiedzieć. Obiekt spa jest świetny. Można korzystać z łaźni parowej, sauny, basenu i jacuzzi, które tak bardzo mi się podobały, a także korzystać z siłowni i płacić za zabiegi spa, które są w rozsądnej cenie. Prysznic w pokoju wow był cudowny i gorący i silny wiatr. Spędziłem tam tak dużo czasu, że nie chciałem wychodzić lol. To był zasłużony czas dla nas obojga. Zdecydowanie wrócimy w przyszłości. Łatwo znaleźć. Jest też miejsce parkingowe za rogiem, które nie było daleko, 1 minutę spacerem od hotelu. Weatherspoons było również tuż obok. Dziękuję wszystkim za wspaniały pobyt. Do zobaczenia wkrótce.”

„Mieliśmy dobry czas w Park Plaza London Westminster Bridge, od recepcji do układu pokoi i super wygodne położenie, cieszyliśmy się naszym pobytem przez 3 noce. Jeden bonus w tym hotelu, że odkryliśmy, że pokój ma mikrofalówkę i mini lodówkę, która jest super przydatna, jeśli podróżuje z dziećmi. Bardzo polecam każdemu, kto chce pobyć w słynnym zabytku, takim jak Big Ben, London Eye lub Waterloo Station itp.”

„Everything was fine apart from the fact that I had to pay a fine of 10 pounds for losing my key card, something which I find quite awkward. Other than that the staff were polite and friendly. Ideal location for some of the main attractions in central London”

„I arrived early to the hotel and asked if there was any possibility I could check in early? The staff couldn’t have been more helpful and fortunately there was room ready so I checked and had a wonderful breakfast and enjoyed the facilities over two days. I particularly enjoyed the gym, the pool and the sauna. I was attending an event at the Excel Arena so location could not have been better. Thank you to the staff for wonderful service”

„Had a great one-night stay in London! Check-in was quick and easy, and the hotel is in a great location, close to plenty of food spots in the gardens. I grabbed a delicious morning bagel before checking out at 12pm, which was super convenient. We also had access to the pool but sadly ran out of time to use it, definitely something to try next time!”

„We arrived early so we could drop off the luggage before visiting attractions in London.  Very friendly staff, and accommodating. The room the hotel gave us was away from the elevator at our request, and the sofa bed was made up for us.  They even provide 3 robes, and 3 cups and mugs.  The aircon was very simple to use, shower was forceful and toiletries were great.  The dinner wasn’t the best, so recommend not dining in the hotel when there are so many great choices outside.  The breakfast was really good and staff very friendly.  This hotel was a great choice and nice for families.  If I’m ever again in the area with family, I’d choose to stay here again for sure.”

„I recently stayed at this hotel for a 3-night visit while travelling to London for medical treatment. I specifically chose this property because it advertised a gym and steam room, which I needed to support my recovery. Unfortunately, these facilities were completely out of service on arrival, and at no point before or during booking was I informed that they were unavailable. This was extremely disappointing given that these facilities were the main reason for choosing this hotel. Prior to booking, I had also explained that I have several allergies and requested that something I brought with me be heated up upon arrival. When I asked at reception, the young gentleman was unsure and checked with a colleague, whom I assume was his line manager. Despite the fact that the item could’ve been baby food and that my allergies were noted on my booking, the response was dismissive, and no questions or context were asked, the female receptionist didn’t even look up from the screen as she answered. I fully appreciate the importance of avoiding cross-contamination in hotel kitchens, but the lack of communication or willingness to understand the situation felt unnecessarily unhelpful. When I raised the issue regarding the closed facilities, the hotel did not provide any solution or meaningful support, and they also failed to respond to Trip.com for more than 24 hours, even though we were due to check out the next morning. This lack of communication made the situation more frustrating and felt very unprofessional. To their credit, Trip.com stepped in where the hotel didn’t and resolved the issue the best way they could. However, the hotel’s customer service and failure to provide advertised amenities fell well below expectations for a Radisson-branded property. The room itself was clean, house keeping staff very helpful and attentiveand the location is convenient for Heathrow, but the lack of advertised facilities and the unresponsiveness left a poor impression overall. I hope the hotel improves their communication and ensures that major facilities shown in listings are actually available to guests, and that staff take more care when dealing with guests who have specific health or dietary needs.”