Hotele z: Wifi w Phu Tho Province, Vietnam

„The hotel pretty much lives up to its description. The room was good and clean: crisp bed linen, towels, and toiletries – all up to standard. The breakfast was very good for Vietnam, with a buffet that offered a good variety. We also had lunch at the same restaurant and really enjoyed the green salad and pumpkin soup. However, the chicken and corn soup was a bit unusual and not to our taste, but that's subjective. The pool is large and offers a view of the castle (on a clear day). There are a few quirks though: the pool is on one floor, while the spa area, saunas, and fitness center are on another. For some reason, the spa, saunas, and fitness center weren't operating, which was a shame because we would have happily used them on the second day when the weather was bad. There were also some minor issues with the pool area. The lockers in the changing rooms don't have keys, and you only get towels if you pay a cash deposit. This system seemed a bit odd, as usually you leave your room key as a deposit. We found a workaround by going down to the pool in our bathrobes and using towels from our room. But this was also inconvenient because of the high humidity in the city; things don't dry well, so the towels ended up staying wet. In our opinion, the hotel should separate the guest flows: for staying guests, a card deposit for towels, and for non-staying visitors, a separate payment or membership. The front desk staff were very responsive and always helped quickly. We had trouble booking a Grab taxi from Tam Dao to the airport – no cars were available. A staff member at reception quickly helped us solve the issue, and within 10 minutes, we were on our way to the airport. We really liked the hotel and would love to return, as the weather didn't allow us to visit all the places we had planned.”

„Great place to get quiet and relaxed, service and food are very good, the tour is also interesting for us. think will back again if back to Mai Chau.”

„구글지도 검색해서 운전해서 갔는데 위치가 정확하지 않았습니다. 호텔 주변은 시골이기때문에 주변에 음식점이 많지 않습니다.(음식점 찾으러 10KM 이상 나가야 함) 호텔 직원들은 너무 친절해서 좋았습니다. 방 컨디션은 아주 좋습니다. 수영장은 관리가 잘 안되어 수영을 마친 후 몸을 닦을 수건이 없고 물 온도는 따뜻하지 않습니다. 호텔 손님의 90%이상이 베트남 사람이며 대부분 수영 할 때 예의가 없고 물에서 땀 냄새가 납니다. 저는 개인적으로 베트남 손님들 때문에 다시 방문 하는 일은 없을거같습니다.”

„Front desk was helpful. Language barrier was a concern with limited english that the staffs could speak but they were overall friendly and helpful. Perhaps can improve on the room service menu as alot of items were not available during my period of stay. Cheers!”

„Great hotel. Very new building, service is excellent, rooms are clean and comfortable. Vinh Yen is a bit in the middle of nowhere, but if you must be in the area this is a good place to stay. Fitness center is good and so is the outdoor pool, though it closes early.”

„I am very surprised to see a true 5 star hotel at Tam Dao. It was very new and very grand. Staffs are so friendly and it is at the town center. I love the bathroom with bathtub. Shower and WC are separated which make it so convenient. The swimming pool and Spa are fantastic.”

„좋은 호텔입니다.”

„Very nice room, unfortunately we arrived at 11pm, receptionist could not speak English. We went to room, wanted room service, no menu. Back to reception, he also had no menu. After 10min he had a menu on his phone he gave us. Back at the room, called room service and resturaunt number, both did not work. No point in calling reception because he doesn’t speak English. Went to bed sad and hungry. Oh, they also did not put towels in our room so we had to dry ourselves with the dressing gown. The room was very nice though.”

„I specifically went to do some paddleboarding on the lake as the photos showed lots of paddle boards and kayaks. They only had one paddle board that was so old I was worried it might deflate in the middle of the lake. I didn't realise you have to pay for the kayak hire and a staff member has to either go with you or wait for you on the dock so my dreams of exploring the lake were dashed. There isn't much else to do there and it was difficult communicating with the staff (than God for Google translate!) so I couldn't organise anything. Beautiful spot though if you just want to eat and relax.”