Hotele z: parking w Andalusia, Spain

The front desk staff were so kind, which I really appreciated. I was satisfied with this accommodation as it was an affordable place for me to stay alone, and the service was good too.

The hotel itself is very nice, and the location is excellent—strategically located just outside the city wall, making it convenient to access the historic area and nearby transportation. The facilities and overall environment were pleasant. However, I could not give full marks because of the service we experienced during checkout. We needed to get to the train station with two carry-on bags and two large suitcases, and I was traveling with my 70-year-old mother. I asked the front desk if they could help call a taxi for us. Surprisingly, the request was refused. I find it unacceptable that such a basic request could not be accommodated. It was also lightly drizzling at the time. Instead of offering assistance, the front office staff who did our check-out told us that we could simply walk across the street to the taxi stand and get a taxi ourselves. Doing so with multiple pieces of luggage and an elderly parent in the light rain is clearly not reasonable. What made the experience even more disappointing was that after giving this response, she did not offer any further help and simply ignored us. By the time I walked to the taxi stand, there was no taxi available. It’s also worth noting that Paseo de la Victoria is a large multi-lane avenue, not a small street that can be crossed easily. In the end, I had to leave my 70-year-old mother waiting in the hotel lobby while I went across to the taxi stand myself. When a taxi finally arrived, I asked the driver to come back to the hotel entrance to pick us up. We were also rushing to catch our train, so the whole situation became unnecessarily stressful. Thankfully we still managed to make it on time, but this could easily have been avoided if the front desk had simply helped call a taxi. I have been traveling to Europe multiple times every year since the early 2000s and have stayed in well over a hundred hotels across the continent. In all those years, this is the first time a simple request to call a taxi was so bluntly rejected by a hotel front desk. For a property that presents itself as a five-star hotel, this level of indifference to a basic guest request—especially when an elderly guest is involved—is simply unacceptable and left a very poor final impression of what was otherwise a pleasant stay. Based on this experience, I would be very cautious about choosing to stay at other Eurostars properties in the future.

The hotel's location is quite good; it's within walking distance of the train station and right next to a mall and supermarket, making dining very convenient. However, the facilities are really old, and the air conditioning isn't very effective. On the bright side, the staff were incredibly friendly and went out of their way to help us.

What a fantastic place - we'll be back! We stayed for one night in a superior room with breathtaking views over the reservoir, it was super-clean and actually inside the castle itself. The bed was incredibly comfortable with aircon in every room, although there was a beautiful cool breeze flowing through the large picture window. We had a salon, with a TV but, oddly, just one armchair, a mezzanine floor with a couch and nothing else at all - also odd and a separate bedroom, I had to ask at reception for another chair to be brought in, as only one of us could sit down to admire the view and have a drink, but that was done immediately, without any fuss or delay. The two staff members were extremely courteous and helpful, really nice guys for whom nothing was too much trouble, the barman was also the waiter at the restaurant, located 30m out of the entrance in another building, but very close. Breakfast was served on-site and was very decent, only hot selection was a very good Spanish omelette (tortilla de patatas) and some pleasant mini cocktail sausages, the rest was fresh hams, bread, butter, toast, spreads & jams, cereals, yoghurts plus a lot of very fresh fruit - with the usual coffee and fresh orange juice,, so very good all-in-all. The downsides: 1. There is little or no Wifi coverage in the room (our one at least), plus almost zero cellphone coverage in the rooms; 2. The parking is down the steep hill that leads up to the castle, so a hard trip with luggage up to the reception. 3. The El Ajibe restaurant, which is part of the Hotel, even though it's just along the lane was extremely average to poor, I couldn't really eat what I ordered as it was burnt and very dry, but there are other places to eat in the village; Other than these inconveniences, I would highly recommend this spectacular hotel, maybe not the restaurant, but the castle itself is beautiful with much of the original features being built into the modern feel of the place, overall, it was an awesome stay and we will be back again, without a doubt!

Ctrip's hotel was very convenient. It didn't realize the plan. Because the itinerary changed, the hotel that was found on Ctrip and booking on the same day, compared with Ctrip, the price is good, and it is clearer than booking.

It was okay. The room was quite spacious, and the air conditioning worked well. The 24-hour front desk was a nice touch. The pool was a bit small, and it's a little far from the attractions, but the facilities are all quite new. Breakfast was just average.

From the moment you walk into the hotel, it feels as though you've entered the Alhambra itself. The architecture of this Iberostar is truly stunning: Arabic-inspired, colorful, with high-quality materials. The reception area is nothing short of majestic, with marble tiles, flowing fountains, wooden ceilings, and other details that leave a lasting impression. I booked a side sea view room for my parents, and they were given probably the best possible one: located on the 5th floor at the far end of the hotel. The view was far beyond “partial”: they could admire the sea, lush gardens, outdoor pool, and all the hotel terraces all at once. As for me, I made two separate bookings for a three-night stay. Since the same room wasn’t available for all nights, I was upgraded to a superior apartment, an unexpected and much-appreciated gesture. We opted for half-board, and the food was outstanding in both quality and variety. From fresh seafood to superfoods like chia seeds, the buffet offered something for every taste. This hotel truly stands out among the 4* properties we've been to across Europe and the world. The outdoor pool is impressively large, with plenty of sunbeds available. The entire property was immaculately clean, and the green spaces were greatly maintained. Parking was hassle-free, with numerous free spots available both in front and along the sides of the hotel. Another plus: water fountains are placed throughout the hotel, allowing guests to enjoy cold water at any time. Just across the street, you'll find a variety of shops, making it easy to pick up anything you need. Lastly, a mention to the entire hotel staff - from reception to restaurant service - who were consistently professional and kind.

This hotel is punching above its weight and winning. The staff are all really friendly and really take pride in making sure your stay goes well. While on holiday I had a problem with my suitcase not wanting to unlock (likely due to being thrown about in the plane). The staff helped me and found a solution to get inside by cutting the tags and smoothing them off to avoid injury. Without which I'd have had no clothes for the trip. While in Spain we had the national power outage which was totally beyond anyone's control. The staff handled this the best they possibly could. Allowing us to gather water from the pool to aid with flushing toilets, which were affected by the power outage. Providing us with candles and matches. As well as the rooms having a torch inside. When the power came back on, they organised a get-together with complimentary drinks and nibbles to thank us for our patience. This was a lovely touch even though this wasn't the hotels fault. The room I stayed in had recently been renovated and I was so impressed by the new design and choices that had been made. The resort was kept clean all the time by the fantastic cleaning team who were always doing something. All members of staff were friendly and were on board with the hotels pledge to reduce its environmental impact. The hotel doesn't have dedicated parking but on street free parking is so easy to find between the hotel and the park that this isn't an issue. The location is minutes away from the seafront and a selection of places to get breakfast and other meals. I've been to this hotel before, but I've seen a real improvement this year in how Sahara Sunset is being ran. I look forward to seeing how they continue to develop.

I had a lovely stay at Abba Sevilla and got a room with beautiful city views, which made the experience feel even more special. The location is great once you arrive. It is easy to get around the city, with restaurants and cafés right outside the hotel, and art and culture nearby. One of the highlights was definitely the rooftop. The views over Seville are beautiful, especially at sunset. If you stay here, don’t miss the sunset from the rooftop pool — it is one of the best parts of the experience and such a beautiful spot for photos. The food was also very good, and the overall stay felt comfortable and enjoyable. One thing to note: if you have large luggage, getting to the hotel can be a little tricky because of nearby construction. But once you are checked in, the location is very convenient and easy for exploring. Overall, I would recommend Abba Sevilla for the city views, rooftop pool, sunset atmosphere, good food, and easy access to Seville.